Training Program Manager

As a Training Program Manager, you will be responsible for developing, implementing, and managing comprehensive competency development programs for AspenTech's software solutions in the Middle East and Africa. You will work closely with cross-functional teams including Sales, Customer Support, Customer Success Managers, and subject matter experts to design and execute programs for customers. Your primary focus will be on ensuring that our competency development programs are effective at supporting AspenTech's business objectives. This position is based in Abu Dhabi, UAE (other Middle East locations may be available).

Responsibilities:

• Develop and execute a strategic regional plan to support the successful adoption and utilization of AspenTech software solutions via competency development programs.
• Establish and maintain strong relationships with key stakeholders at customers to ensure competency development programs align with their business goals and objectives.
• Travel to conduct business with customers face-to-face at their site.
• Project manage the delivery of competency development programs with customers.
• Support Sales organizations to incorporate competency development within account plans to drive solution adoption.
• Promote AspenTech University offerings with companies and within AspenTech.
• Suggest ways to improve our competency program penetration in the region based on interactions with customers.
• Coordinate cross-functionally to achieve high levels of customer satisfaction.
• Stay updated on regional and global industry trends, best practices, and advancements in software technology to enhance the quality and relevance of our programs.
• Identify and execute collaboration engagements with academic institutions and government bodies.
• Proactively drive achievement of regional revenue targets and key performance indicators.
• Participate in other business improvement projects and assignments as required.

Minimum Requirements:

• Bachelor's degree in a relevant field such as Engineering, Business, Science, or Mathematics.
• Proven experience in a management or similar role, preferably in the software industry.
• Excellent project management skills with the ability to manage multiple initiatives simultaneously.
• Exceptional communication and presentation skills, both written and verbal. Ability to communicate effectively with technical staff up to C-Level leadership.
• Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
• Analytical mindset with the ability to measure training effectiveness and make data-driven decisions.
• Self-motivated and proactive with a passion for continuous learning and professional development.
• Knowledge and experience in the process industry is a plus.

Required Experience: Manager