Training Manager - Beverage

Wynn Al Marjan Island; United Arab Emirates; On-site; AED 360,000 - 600,000; Full time

Benefits offered by this job

Healthcare package

Leave policy

Incentive programs

Career with Wynn Resorts

Job summary

Wynn Al Marjan Island in the United Arab Emirates is seeking a Training Manager – Beverage to lead the Beverage Academy and elevate the resort’s luxury beverage education. You will design programs for wines, spirits, cocktails, beer, coffee, tea, and service standards while mentoring teams across outlets.

You will align curricula with Forbes Travel Guide, develop specialized programs for bartenders and sommeliers, and collaborate with HR to integrate beverage training into career paths, ensuring

Qualifications

• 8–10 years lead beverage roles in luxury hospitality.
• Experience with training program design and talent development.
• Familiarity with Forbes Travel Guide standards or similar benchmarks.
• Strong leadership, presentation and communication skills.

Responsibilities

• Develop vision and strategy for Beverage Academy programs.
• Lead a diverse team of trainers to deliver world-class education.
• Design training covering wines, spirits, cocktails, coffee, tea, and service.
• Create development programs for bartenders, sommeliers, and leaders.
• Integrate Forbes standards into curricula and benchmarks.
• Partner with HR to align training with career paths.
• Update content reflecting trends and Wynn standards.
• Coach teams to deliver Forbes-level service behaviors.
• Monitor ROI and impact on guest satisfaction and sales.

Skills

Beverage leadership

Training design

Coaching

Public speaking

Multicultural teams

Forbes guidance

Education

Hospitality degree

Beverage certifications

Job description

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About the Position:

Wynn Al Marjan Island is currently seeking a Training Manager – Beverage to join theresort’s Food & Beverageteam.

The primary duties and responsibilities of this role are:

• Develop and implement the vision, mission, and strategy for Beverage Academy programs in alignment with Wynn Al Marjan Island Resorts’ overall luxury service philosophy.

• Act as the brand ambassador for the Academy, promoting Wynn as an employer of choice for beverage talent.

• Lead and inspire a diverse team of trainers and beverage professionals to deliver world-class beverage education.

• Design and oversee comprehensive training programs covering wines, spirits, cocktails, beer, coffee, tea, water service, and responsible alcohol service.

• Create specialized development programs for bartenders, bar supervisors, sommeliers, and beverage leaders.

• Integrate Forbes Travel Guide standards, evaluation criteria, and guest experience principles into all beverage training curricula, ensuring alignment with global luxury benchmarking.

• Partner with HR and Learning & Development to integrate beverage training into employee career paths.

• Continuously update training content to reflect global beverage trends, product knowledge, innovation, and Wynn Resorts’ evolving standards.

• Coach and develop beverage teams to consistently demonstrate Forbes-level service behaviors, including personalization, anticipation, and refined service rituals.

• Develop and maintain beverage training standards, SOPs, and learning materials to ensure consistency, efficiency, and compliance.

• Monitor performance metrics of training programs to measure impact on beverage quality, guest satisfaction, sales performance, and team development.

• Actively mentor beverage employees across Wynn properties to nurture future leaders.

• Establish cross-training initiatives with bars, restaurants, lounges, in-room dining, and events operations.

• Provide continuous evaluation and feedback to employees undergoing training, ensuring personal and professional growth.

• Support menu and beverage concept development in collaboration with property beverage leaders and operational teams.

• Promote best practices in cellar management, product handling, storage, stock rotation, and beverage presentation.

• Ensure compliance with food safety, hygiene, responsible service of alcohol, and company standards across all training environments.

• Organize guest bartender sessions, supplier-led masterclasses, tastings, and partnerships with external beverage institutions.

• Develop and manage the beverage training budget, ensuring cost-effective operations while maintaining the highest training standards.

• Track ROI of training initiatives in terms of improved beverage sales, product knowledge, operational consistency, and guest satisfaction.

• Ensure compliance with Wynn Resorts’ financial policies and reporting requirements.

• Contribute to higher guest satisfaction, beverage quality consistency, and service innovation across Wynn Resorts.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 8–10 years of progressive beverage leadership experience, including senior bar, sommelier, beverage management, or beverage training roles in luxury hotels, resorts, restaurants, or hospitality institutions.

• Experience supporting Forbes Travel Guide audits, pre-assessment readiness, or post-evaluation improvement planning preferred (or equivalent luxury hospitality benchmarking frameworks).

• Proven expertise in wines, spirits, cocktails, coffee, tea, and luxury beverage service standards.

• Strong background in beverage education, training program design, and talent development.

• Excellent leadership, coaching, presentation, and communication skills with multicultural teams.

• Professional beverage certifications from recognized institutions are preferred; additional certifications in wine, spirits, coffee, or responsible alcohol service are an advantage.

• Strong commercial awareness with the ability to connect training outcomes to service quality, guest experience, and revenue performance.

• Innovative mindset with a passion for beverage trends, product knowledge, sustainability, and service excellence.

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offeranexcellent leave policy, ahealthcare package andas well asincentive programs, and other employee benefits. The result is a package that makes thisrolehighly attractive tooutstandingapplicantsseekinga career withWynn Resorts, amongthe most renowned and celebratedbrands in theglobalhospitality industry.