Traditional Trade Supervisor - AUH/AlAin

Americana Foods - National Food Company; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food company in Abu Dhabi is seeking an experienced sales supervisor to lead the team, implement sales strategies and ensure customer satisfaction. The ideal candidate will have a Bachelor’s degree and 3-5 years of experience in FMCG sales. Responsibilities include team supervision, budget management, and fostering customer relationships. This role offers competitive benefits and opportunities for growth.

Qualifications

• Minimum 3-5 years of experience in an FMCG company.
• Experience in sales team management and budget planning.
• Strong communication skills to maintain customer relationships.

Responsibilities

• Supervise and evaluate the sales team’s performance.
• Implement sales plans and set targets for representatives.
• Develop and maintain customer relationships.

Skills

Sales team supervision

Budget implementation

Financial policy implementation

Customer relationship management

Education

Bachelor’s from a recognized university

Job description

Description

Team Supervision

• Supervise the sales team in the area, evaluate their performance to ensure the efficiency of workflow. Make sure that all the facilities needed to achieve the set objectives are available.
• Recommend any training programs needed to develop the sales team in the area.

Budgets and Plans

• Implement sales plans through defining both distribution areas and sales routes for each area.
• Set sales targets for each sales representative and distributor and make sure that each one understands and implements these targets

Policies, Systems, Processes & Procedures

• Implement the company’s financial and sales polices in opening new accounts with clients, credit limits, ceilings and collection process

Operations, Standards and Policies

• Develops an annual sales plan with the Channel Sales Manager to determine ways and means of achieving planned sales.
• Establishes annual targets for individual accounts with action plan.
• Develops monthly working and action plans as means of achieving targets.
• Ensures the effective stock levels are always maintained in all accounts.
• Ensures the products are displayed prominently in locations/positions and seeks to ensure correct stock rotation.
• Reflects the company image and high standard ensuring customer good will is fostered by positive and professional presentation.
• Handle all customer or dealer complaints satisfactorily
• Communicate and inform the Channel Sales Manager regularly of sales progress being attained, market trends and competitive activity in the area.
• Maintain that all required daily sales, activity, settlement, or any other reports are promptly and accurately prepared. Should use these reports in effectively managing the market area.
• Assure a complete and up-to date list of existing & potential customers for each area.
• Follow-up & evaluate the activities of sales supervisors & sales representatives through monitoring the sales results to identify any deviation and try to fix it in the appropriate time.
• Follow up on the delivery process to customers, work on the collection process according to the company’s financial and sales policies.
• Rationalize sales’ costs by ensuring economy of scale in relation to sales routes and transportation expenses.
• Report any comments or suggestions by customers or sales team to the sales manager.
• Monitor the competitors’ marketing campaign for the competitors and report any new products in the market.
• Follow up the implementation of the company’s promotion campaign in his area.

Reporting

• Prepare the periodical sales reports and submit them to the sales manager. Inform about sales visits and area coverage

Qualifications, Experience, & Skills

Academic and professional qualifications:

• Bachelor’s from a recognized university.

Experience

• 3-5 years of experience in an FMCG company.