Trade Operations Manager, MENA

OKX; Dubai; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Trade Operations Manager to enhance clients' trading experiences. In this dynamic role, you will oversee trading activities, build strong relationships with clients, and provide critical market intelligence. This position offers the chance to thrive in a fast-paced environment, collaborating with cross-functional teams to drive business growth. Join a forward-thinking company that values discretion, ethical conduct, and employee development through various learning programs and comprehensive healthcare benefits. If you're ready to make a significant impact, this opportunity is perfect for you.

Benefits

L&D programs and education subsidy

Team building programs

Comprehensive healthcare schemes

Qualifications

• Experience in trade operations, preferably in crypto or finance.
• Strong communication skills for client engagement.

Responsibilities

• Oversee and optimize clients' trading experience.
• Run reports on trading activities and facilitate trades.
• Build relationships with institutional clients and market makers.

Skills

Client Relationship Management

Trade Operations

Market Intelligence

Verbal and Written Communication

Collaboration

Goal-oriented

Education

3-5 years in trade operations

Job description

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

We are looking for a detail-oriented and highly motivated Trade Operations Manager to join our growing team. In this role, you will oversee and optimise our clients' trading experience. You will play a crucial role in ensuring we understand our clients' trading habits, the products they are looking for and what we can do to improve outcomes for them.

What You'll be Doing

1. Reporting - Run daily, weekly & monthly reports on trading related activities
2. Trade Assistance - act as an intermediary between clients to facilitate trades
3. Client Relationship Management - Build and maintain strong relationships with institutional clients, market makers, and counterparties.
4. Market Coverage & Intelligence - Monitor order books, liquidity flows, and spreads across products.

What We Look For In You

1. Maintain high standards of discretion, confidentiality, and ethical conduct.
2. 3-5 years in trade operations, preferably in a crypto exchange, brokerage or traditional finance firm
3. Strong verbal and written abilities to engage effectively with clients and stakeholders in the UAE market.
4. Ability to collaborate seamlessly with cross-functional teams to align business objectives.
5. Goal-oriented, proactive, and committed to driving business growth.
6. Thrives in a fast-paced, evolving environment.

Nice to Haves

1. Fluency in Arabic is a plus
2. Understanding of derivatives trading

Benefits

1. L&D programs and Education subsidy for employees' growth and development
2. Various team building programs and company events
3. Comprehensive healthcare schemes for employees and dependants

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