Therapist - Assawan Spa - Jumeirah Burj Al Arab

Dubai Holding; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

Jumeirah Burj Al Arab, part of Dubai Holding, seeks a Spa Therapist to join the Assawan Spa team. The role requires providing high-quality therapy services, adhering to cleanliness protocols, and creating exceptional wellness experiences for guests. Ideal candidates should have a minimum of 2 years of experience in luxury hospitality, a professional health therapy qualification, and an aptitude for customer service, ensuring guests' needs are met with care and professionalism. Attractive benefits include a tax-free salary in AED, F&B benefits, and comprehensive health care packages.

Benefits

Attractive tax-free salary

Generous F&B benefits

Excellent leave and healthcare package including dental coverage

Life insurance

Qualifications

• Minimum of 2 years of work experience as a Spa Therapist preferably with an international luxury hospitality company.
• Professional health therapy qualification and strong customer service orientation.
• Knowledge in spa treatment and health treatments.
• Ability to make guests feel relaxed and provide an immersive wellness experience.

Responsibilities

• Provide excellent therapy services to guests by recommending correct treatments and offering full product knowledge.
• Examine treatment rooms before beginning a treatment to ensure they are fully set up and equipped.
• Inspect all areas of the Spa and treatment rooms for cleanliness.
• Provide a clean, safe, and hygienic environment within the Spa.
• Carry out spa treatments to the highest of standards.
• Be ready to receive the guests and ensure medical questionnaires and details are read prior to treatments.

Skills

Customer service orientation

Knowledge in spa treatment

Health treatments

Education

Professional health therapy qualification

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Dubai's most iconic hotel and a global icon of Arabian luxury, Jumeirah Burj Al Arab is the flagship hotel of Jumeirah’s portfolio of exceptional properties, representing a timeless pinnacle of luxury.

One of the world’s most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai’s most exquisite dining experiences, from the MICHELIN starred and Gault&Millau’s three toque Al Muntaha to the ultimate lifestyle destination, SAL.

About the Job:

An opportunity has arisen for a Therapist to join the Assawan Spa team at Jumeirah Burj Al Arab. The main duties and responsibilities of this role are:

• To provide excellent therapy services to guests by recommending correct treatments and offering full product knowledge, in accordance with Spa protocol and accepted certification practices, to ensure they always receive enchanting, immersive health and wellness experiences
• Examine treatment rooms before beginning a treatment to ensure they are fully set up, equipped, and in line with the established standards
• Inspect all areas of the Spa and treatment rooms to ensure their cleanliness so that guests are provided with a clean and comforting experience.
• Provide a clean, safe, and hygienic environment within the Spa in line with standard documentation, sequence of services, SOPs etc., thus adhering to local regulations.
• Carry out spa treatments to the highest of standards. Ensure all checks and preparation are adhered to standard protocols thus providing a smooth and professional service
• Be ready to receive the guests and ensure medical questionnaires and other details(wellness history, allergies, dislikes etc..) are read prior to the treatments and appropriate therapy is provided leading to pleasing guest experience

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 2 years of work experience as a Spa Therapist preferably with an international luxury hospitality company
• Professional health therapy qualification and strong customer service orientation
• Knowledge in spa treatment and health treatments
• Ability to make guests feel relaxed and provide an immersive wellness experience

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, excellent leave and health care package including dental coverage, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.