Therapist

Millennium Hotels and Resorts; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Millennium Hotels and Resorts in Abu Dhabi is seeking a Spa Therapist to provide a variety of treatments including massages, facials, and body therapies. You will assess guest needs to customize experiences and maintain a tranquil, clean treatment room.

The role involves upselling spa services, recording bookings and guest information, addressing feedback, and collaborating with the Spa Manager to update the treatment menu.

Job description

Responsibilities

• Provide a variety of spa treatments and therapies, including massages, facials, and body treatments
• Assess guest needs and preferences to customize spa treatments
• Maintain a clean and organized treatment room, ensuring a tranquil atmosphere
• Promote spa services and upsell additional treatments to guests
• Maintain accurate records of spa treatment bookings and guest information
• Address guest feedback and concerns to enhance guest satisfaction
• Collaborate with the Spa Manager to develop and update spa treatment protocols and menu offerings
• Stay updated on spa and wellness trends and industry best practices
• Uphold spa standards, sanitation, and safety measures
• Participate in spa therapy training and development programs
• Ensure the comfort and well-being of guests during spa treatments
• Provide a welcoming and professional spa experience to all guests
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests, colleagues, and environmental conservation
• Adhere to the company's environmental, health, and safety procedures and policies