Therapeutic Area Partner - MS Dubai NE

Novartis; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a Therapeutic Area Partner to enhance customer interactions and drive sales performance. This role is pivotal in building deep relationships with healthcare professionals and ensuring compliance with ethical standards. You will be responsible for achieving growth objectives, implementing strategic projects, and engaging with key stakeholders to create memorable customer experiences. If you possess strong analytical and communication skills, and a passion for the healthcare sector, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Degree in a relevant discipline required.
• Proven successful performance track record essential.

Responsibilities

• Meet business growth objectives within agreed budgets and timelines.
• Foster cross-functional collaboration and communication.

Skills

Account Management

Commercial Excellence

Communication Skills

Compliance

Conflict Management

Cross-Functional Coordination

Customer Insights

Ethics

Healthcare Sector Knowledge

Influencing Skills

Negotiation Skills

Selling Skills

Technical Skills

Education

Degree in relevant discipline

Job description

Job Description Summary

The Therapeutic Area Partner is a key driver of customer interactions and sales performance. They serve as the face of our customer experience, building deep relationships that provide value to customers and patients, ultimately driving sales growth in a compliant and ethical manner.

Job Description

#LI Onsite

Major accountabilities:

1. Meet business growth objectives within agreed budgets and timelines.
2. Excel at achievement of SFE KPIs.
3. Implement marketing messages and strategic projects.
4. Manage and engage TMEs by understanding their needs.
5. Foster cross-functional collaboration, communication, and insight sharing.
6. Account Mapping.

Requirements:

• Degree/education in a relevant discipline.
• Proven successful performance track record.
• Neuroscience experience is preferred.
• Strong communication, analytical, and presentation skills.
• Experience managing and engaging TMEs successfully.
• Ability to drive competitive sales growth by identifying and prioritizing high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
• Skilled in orchestrating positive customer experiences to drive sales performance.
• Ability to engage and build relationships, conducting value-based conversations (in person and virtually) to understand customer challenges, decision drivers, pain points, and opportunities.
• Personalize and orchestrate customer engagement journeys based on customer preferences, leveraging content and multiple channels.
• Build engagement through partnership with HCPs for sustained collaboration.
• Deliver memorable customer-centric experiences by listening and understanding their needs and healthcare environment.
• Establish effective relationships with opinion leaders and medical influencers, challenging current behaviors to improve the patient journey.
• Develop deep customer insights and understanding by gathering and acting on customer feedback, and leveraging data sources to prioritize and adjust interaction plans.
• Share insights internally to support content and campaign development.
• Collaborate with cross-functional teams to design solutions addressing unmet customer and patient needs.
• Act as a trusted partner, helping customers run their business ethically and with integrity.
• Treat customers and colleagues transparently and respectfully, and uphold the Novartis Code of Ethics and Values.

Skills Desired

• Account Management
• Commercial Excellence
• Communication Skills
• Compliance
• Conflict Management
• Cross-Functional Coordination
• Customer Insights
• Ethics
• Healthcare Sector Knowledge
• Influencing Skills
• Negotiation Skills
• Selling Skills
• Technical Skills