Territory Manager - Inst

Ecolab; Dubai; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Territory Manager to join its dynamic sales team. This role involves managing wash process expertise and providing technical support in a B2B environment. You will collaborate with marketing to enhance product offerings and ensure customer satisfaction through effective training and troubleshooting. With a focus on safety and quality, you will play a vital role in delivering tailored cleaning solutions to various sectors, including hospitality and healthcare. If you have a passion for technical sales and a knack for building relationships, this opportunity is perfect for you.

Qualifications

• 7+ years of technical experience in a B2B environment with wash chemistry knowledge.
• Strong analytical skills to translate complex data into actionable plans.

Responsibilities

• Develop expertise in wash processes and collaborate with marketing.
• Provide technical support and training to customers and territory managers.

Skills

Customer Service Skills

Analytical Skills

Relationship Building

Problem Solving

Technical Knowledge in Wash Chemistry

Ability to Work Independently

Fluency in English

Education

BA / BS or Technical Degree in Chemical Engineering

Diploma in Chemistry or Related Field

Tools

MS Office Suite

Job description

Join Ecolab’s sales team as a Territory Manager. This outside sales opportunity is within our industry leading Institutional division.

What You Will Do : Safety

• Follow Ecolab safety guidelines and incident reporting requirements
• Act as a safety champion as per Ecolab safety policy

Wash Process Management

• Develop and share expertise in wash process knowledge (textile whiteness degree) and related technologies
• Align with marketing on core wash processes
• Partner with marketing in design and development of new wash processes
• Define and own the wash process portfolio
• Collect, share, and promote best practices on wash programs
• Work in partnership with regional marketing to drive improvement in mix / flat fee

Technical Product Launch

• Provide survey and start-up support
• Participate in field testing launch for new products evaluating them for deficiencies
• Identify new product needs and competitive activities / threats

Technical Support & Value Delivery

• Support and assist territory managers in the implementation of technical processes, troubleshooting, and new process installations, Water & Energy projects at customers, and new business
• Provide expertise and guidance to customers and employees on product selection, equipment applications, and program set-up
• Develop and review customers’ quality, operation standards, and program gaps identifying proactive solutions aligned to Ecolab product / service program portfolio
• Provide field and customer training
• Assist with installation, repair, and system and equipment maintenance
• Partner with territory managers to communicate value of process knowledge

Minimum Qualifications :

• BA / BS or technical degree / diploma in chemical engineering, chemistry, or related field
• 7+ years of technical experience in related B2B environment with in-depth wash chemistry, laundry knowledge and hygiene, textile experience
• Ability to work independently, under pressure, and with little direction
• Strong customer service and analytical skills with ability to translate complex data and imperfect information into a clear strategy and action plan
• In-depth understanding of Ecolab product portfolio with mechanical and electrical aptitude
• Excellent organization and follow-up skills with ability to succeed in a competitive environment
• Affinity to build relationships at all levels of the organization and externally
• Experience working with and knowledge of computers (MS Office suite)
• Fluency in English

About Ecolab Institutional :

Discover how our partnership with customers helps serve 45 billion restaurant meals and clean more than one billion hotel rooms. From restaurants, hotels and long-term care facilities, to schools, commercial buildings and military facilities, Ecolab’s Institutional division provides a comprehensive program of customized cleaning and sanitizing solutions to help meet the specific needs of our customers. Join us and help the biggest and best brands ensure guest safety and satisfaction and protect their reputation.