Teller: Cash Specialist with Digital Banking Focus

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

First Abu Dhabi Bank (FAB) is seeking a Teller in Abu Dhabi to deliver precise cash-counter services and maintain high customer-service standards. The role supports branch performance, regulatory compliance, and digital banking adoption, while promoting FAB products and channels.

The ideal candidate has a minimum of 2 years in teller roles, strong cash-handling skills, and a keen eye for accuracy and integrity. Join FAB to contribute to a trusted, market-leading bank in the UAE.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years’ banking experience in a teller or cashier role.
• Strong knowledge of cash handling, teller operations, reconciliation, and transaction processing.
• Understanding of KYC, AML, fraud prevention, operational risk, and regulatory requirements.
• High level of accuracy, integrity, and attention to detail.

Responsibilities

• Process cash deposits, withdrawals, cheque deposits, transfers, foreign-currency transactions, and other teller requests accurately and efficiently.
• Reconcile daily cash, valuables, vault balances, and transaction records, addressing discrepancies promptly.
• Manage manager’s cheques, demand drafts, telegraphic transfers, clearing items, returned items, and related transactions.
• Deliver professional and efficient customer service while supporting branch service and quality targets.
• Comply with FAB policies, KYC, AML, operational-risk controls, information-security standards, and regulatory requirements.
• Identify suspicious or unusual transactions and elevate them promptly to the appropriate supervisor or manager.
• Promote FAB’s ATM, CDM, mobile, and online banking channels and support customers in adopting digital services.
• Refer identified customer needs and potential product opportunities to appropriate branch or sales colleagues.

Skills

Cash handling

Teller operations

Reconciliation

KYC/AML compliance

High accuracy

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Cash handling equipment

Job description

First Abu Dhabi Bank (FAB) is seeking a Teller in Abu Dhabi to deliver precise cash-counter services and maintain high customer-service standards. The role supports branch performance, regulatory compliance, and digital banking adoption, while promoting FAB products and channels.

The ideal candidate has a minimum of 2 years in teller roles, strong cash-handling skills, and a keen eye for accuracy and integrity. Join FAB to contribute to a trusted, market-leading bank in the UAE.