Teller (225-917)

TALENTMATE; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading banking institution in Abu Dhabi is seeking a Teller to handle customer transactions, maintain cash balance, and provide excellent customer service. The ideal candidate should have a high school diploma, strong mathematical skills, and the ability to work efficiently in a busy environment. This full-time position offers an opportunity for professional growth within the banking sector.

Qualifications

• Strong mathematical skills to handle and process transactions accurately.
• Excellent customer service skills with a focus on customer satisfaction.
• Attention to detail and strong organizational skills are essential.

Responsibilities

• Process customer transactions efficiently, including deposits and withdrawals.
• Maintain and balance the cash drawer, ensuring accuracy.
• Provide exceptional customer service and resolve inquiries.

Skills

Strong mathematical skills

Excellent customer service

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Banking software

Basic computing skills

Job description

Overview

A Teller is a frontline banking professional who plays a crucial role in maintaining customer relationships and driving the efficiency of bank operations. Positioned at the bank's counter, Tellers handle financial transactions with accuracy and efficiency, including deposits, withdrawals, and money transfers. They represent the bank's values and ensure a positive customer experience. The role requires attention to detail, excellent customer service skills, and a solid understanding of banking operations. Tellers help manage the flow of daily transactions and resolve customer inquiries with professionalism and diplomacy. This role can be a stepping stone for further career growth in the financial services industry.

Responsibilities

• Process customer transactions efficiently, including deposits, withdrawals, and check cashing.
• Maintain and balance the cash drawer, ensuring all transactions are accounted for accurately.
• Provide exceptional customer service by addressing and resolving customer inquiries.
• Identify customer needs and recommend appropriate banking products and services.
• Follow bank security procedures and report any suspicious activity to management.
• Assist in opening and closing the bank, ensuring everything is secured properly.
• Maintain up-to-date knowledge of bank products, services, and policies.
• Promote bank products through cross-selling techniques to increase bank business.
• Ensure compliance with all regulatory and institution policies and procedures.
• Prepare and process required daily reports, ensuring accuracy and completeness.
• Train new tellers by sharing knowledge and demonstrating skills and procedures.
• Manage customer data with confidentiality and adhere to privacy regulations.

Requirements

• High school diploma or equivalent educational qualification is required.
• Strong mathematical skills to handle and process transactions accurately.
• Excellent customer service skills with a focus on customer satisfaction.
• Previous experience in banking or cash handling is advantageous.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficient with banking software and basic computing skills are necessary.
• Attention to detail and strong organizational skills are essential.

Job Details

Role Level: Mid-Level
Work Type: Full-Time
Country: United Arab Emirates
City: Abu Dhabi

About The Company

The TALENTMATE Portal idea is to help professionals by bringing together job opportunities and potential employers under One Roof. Whether you're seeking your next job opportunity or looking for a potential employer, we are here to help.

Disclaimer: talentmate.com is a platform to connect jobseekers and employers. Applicants should research the bonafides of prospective employers independently. We do not endorse any requests for money payments and advise against sharing personal or bank-related information. For security guidance, visit the provided security resources and contact [e-mail] if fraud is suspected.