Teller

ADIB Group; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading bank in the UAE is looking for a Teller to provide quality service and ensure accurate transactions while maintaining professional standards. The role involves processing transactions, customer interactions, and cash management, making it essential for applicants to have deep knowledge of banking products and regulations in the UAE. This opportunity is exclusively for UAE Nationals.

Qualifications

• Knowledge of ADIB's Operational Policies & Procedures.
• Knowledge of Regulations issued by Central Bank of UAE.
• Fair knowledge of competitors in the local market.

Responsibilities

• Processing of teller counter service transactions.
• Cross sell or identify product inquiries to Sales staff.
• Cash reconciliation and balancing activities.

Skills

Knowledge of ADIB's Retail Banking products & services

Knowledge of UAE banking practices

Computer skills

Knowledge of service standards

Job description

Description

Role: Teller
Location: AbuDhabi
Role Purpose:
Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.
Key Accountabilities of the role

• Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts telegraphic-transfers payment orders standing orders foreign currency purchase & sales cheque deposits etc. in line with operational policies & procedures where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOPs. These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
• Cross sell or identify and refer product inquiries from prospective customers to Sales staff.
• General reconciliation & control activities: -

Act as the one of dual custodian for branch vault cash and security stationery.

Assist HOP as the second custodian for dual control.

Cash reconciliation & balancing.

End of day balancing

General filing

Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

Specialist Skills / Technical Knowledge Required for this role:

• Knowledge of ADIBs Retail Banking products & services
• Knowledge of ADIBs Operational Policies & Procedures
• Knowledge of UAE banking practices regulations & risks
• General awareness of competitors in the local market
• Thorough knowledge of all the Regulations issued by Central Bank of UAE
• Fair knowledge of service standards
• Knowledge of Cross Sales
• Computer skills.
• This position is for UAE Nationals only