Telesales executive

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Job Description

The telecallers' job is to make outbound calls to customers, provide information, and offer assistance. They may also handle customer service calls.

Responsibilities

1. Explain company products and services
2. Generate sales
3. Maintain call records
4. Submit progress reports
5. Meet sales targets
6. Stay updated with market trends
7. Identify customer needs
8. Provide information and assistance to customers

Skills and Attributes

1. Communication: Effective communication skills are essential.
2. Multitasking: Telecallers handle a variety of calls, so they must be able to multitask.
3. Problem Solving: Telecallers should be able to reason in the moment and act on their own ideas.
4. Adaptability: Telecallers should be able to adjust to different situations and customers.
5. Customer Service: Telecallers should be sales-focused and provide excellent customer service.
6. Organization: Telecallers should have strong organizational skills.
7. English: Telecallers should be proficient in English.
8. Product Knowledge: Telecallers should be able to quickly absorb product knowledge.

Telecallers are an important part of any business that relies on phone sales or customer service.