Telesales Executive

Talentmate; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A healthcare staffing agency in Dubai is seeking an experienced individual to manage patient interactions and handle administrative tasks. The ideal candidate should have a Bachelor's degree and at least 2 years of experience in customer care within healthcare settings. Strong communication, interpersonal skills, and multitasking abilities are essential. This role aims to enhance patient experience by ensuring smooth communication between patients, families, and medical teams.

Qualifications

• At least 2 years of experience in customer care or front-office roles in healthcare.
• Customer-focused and service-oriented with a professional demeanor.
• Strong telephone etiquette required.

Responsibilities

• Manage patient interactions and inquiries with care and professionalism.
• Build relationships with healthcare teams and support facilities.
• Handle administrative tasks including record maintenance.

Skills

Excellent communication skills

Interpersonal skills

Multitasking abilities

Education

Bachelor's degree

Job description

• Manage patient interactions and inquiries with care and professionalism.
• Build and maintain relationships with healthcare teams, labs, and support facilities.
• Handle administrative tasks, including maintaining patient records, managing accounts, and preparing reports.
• Ensure smooth communication between patients, families, and medical teams.
• Monitor inventory and logistics to ensure adequate supplies.
• Perform clerical duties, such as handling correspondence and organizing documents.

Desired Candidate Profile:

• Bachelor s degree with at least 2 years of experience in customer care, customer service, or front-office roles in healthcare.
• Excellent communication and interpersonal skills.
• Customer-focused, service-oriented, and with a professional demeanor.
• Strong telephone etiquette and multitasking abilities.

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