Telesales/ Customer Care Executive with Kannada / Telugu Dubai Onsit

Innovation IT Solution FZE LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in Dubai is looking for a Customer Care Associate to manage customer inquiries and provide solutions. Ideal candidates will have experience in customer service, fluency in Kannada or Telugu, and a strong communication skill set. Benefits include food, accommodation, and competitive salary.

Benefits

Food provided

Accommodation provided

Transportation provided

Annual leave as per company policy

Competitive salary

Growth opportunities

Qualifications

• Minimum 1 year in customer service or related field.
• Fluency in Kannada OR Telugu with basic Hindi.
• Valid passport required.

Responsibilities

• Handle customer inquiries and provide effective solutions.
• Troubleshoot issues related to company products.
• Collaborate with internal teams for customer satisfaction.

Skills

Communication

Problem-solving

Troubleshooting

Job description

Job Title: Customer Care Associate Location: Dubai, UAE

We are hiring Customer Care Associates for our Dubai operations. If you have a passion for customer service and possess excellent communication skills, we invite you to apply!

Job Responsibilities:

• Handle customer inquiries and provide effective solutions in a timely manner.
• Troubleshoot issues and offer resolutions related to company products and services.
• Maintain a high level of professionalism while interacting with customers.
• Process and document customer requests and escalate unresolved issues when necessary.
• Assist customers in understanding the products, services, and policies.
• Collaborate with internal teams to ensure customer satisfaction.
• Maintain accurate records of customer interactions.
• Provide support through multiple communication channels including calls, emails, and chat.

Requirements:

• Minimum 1 year of experience in customer service or a related field.
• Fluency in Kannada OR Telugu with basic Hindi is required.
• Strong problem-solving and troubleshooting skills.
• Excellent verbal and written communication abilities.
• Ability to work in a fast-paced environment and manage customer concerns effectively.
• Candidates must hold a valid passport.
• Food, accommodation, visa, and transportation provided by the company.
• Annual leave as per company policy.
• Competitive salary and growth opportunities.

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