Telemarketer

Yes Jangir Technical Services; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading exhibitions and events company in Dubai is seeking a proactive Telecaller to enhance their sales efforts. The ideal candidate will be responsible for making outbound calls, updating client databases, and supporting marketing initiatives to generate leads and maintain client relationships. This role requires excellent communication skills, a customer-first mindset, and the ability to meet targets in a dynamic environment.

Qualifications

• Proven experience as a Telecaller or Telesales Representative.
• Fluent in English; Arabic or other languages are a plus.
• Positive attitude and persuasive ability.

Responsibilities

• Make outbound calls to promote exhibitions and events.
• Maintain and update client information in the CRM.
• Generate qualified leads for the sales team.

Skills

Communication

Interpersonal Skills

Organizational Skills

Customer Service

Education

Bachelor’s degree or diploma in marketing, business administration, or a related field

Tools

CRM software

Microsoft Office

Job description

We are seeking a proactive and customer-focused Telecaller to join our dynamic exhibitions and events team in Dubai. The ideal candidate will be responsible for making outbound calls to clients, updating the database, and supporting the sales and marketing team to generate leads and maintain strong client relationships.

Key Responsibilities:

Make outbound calls to potential and existing clients to promote upcoming exhibitions and events.

Follow up on inquiries, provide event details, and schedule meetings or follow-up calls as required.

Maintain and update client information in the CRM/database system accurately.

Generate qualified leads and pass them to the sales team.

Handle basic client queries and provide accurate information in a professional manner.

Build and maintain positive relationships with clients and stakeholders.

Assist in compiling call reports and maintaining call logs.

Coordinate with the sales and marketing teams to ensure campaign alignment.

Meet daily/weekly/monthly call and lead targets.

Requirements:

Proven experience as a Telecaller, Telesales Representative, or similar role (experience in the events or exhibitions industry is a plus).

Excellent communication and interpersonal skills.

Fluent in English (Arabic or other languages are a plus).

Proficient in Microsoft Office and CRM software.

Strong organizational skills and attention to detail.

Positive attitude, persuasive ability, and a customer-first mindset.

Preferred Qualifications:

Bachelor’s degree or diploma in marketing, business administration, or a related field.

Familiarity with event marketing or B2B client handling.

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An Exhibitions, Events and Fit out company in Dubai, UAE