Telecom Retail Sales Pro: Drive Solutions & Customer Delight

Emirates Integrated Telecommunications Company; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Emirates Integrated Telecommunications Company seeks a dynamic retail/cus­tomer service professional in Dubai to explain features, demonstrate products, and drive sales. You will keep the store tidy, manage brochures, and ensure accurate transactions while meeting KPIs.

Candidates should have telecom experience or customer service background, strong English communication, and a proactive, client-focused mindset to support customers from onboarding to issue resolution.

Qualifications

• Experience in retail or customer service within telecom preferred.
• Strong understanding of telecom and data products/services.
• Fluency in English; Arabic or other languages a plus.

Responsibilities

• Explain features and benefits to customers and demonstrate products.
• Maintain tidy workstation and store with properly stacked brochures/information leaflets.
• Achieve sales targets.
• Process payments and issue receipts accurately.

Skills

Self-motivation

Active listening

KPI focus

Networking

Tech awareness

Influencing

Results delivery

Customer focus

English communication

Education

High school certificate (UAE Nationals)

Diploma (Expats)

Job description

Emirates Integrated Telecommunications Company seeks a dynamic retail/cus­tomer service professional in Dubai to explain features, demonstrate products, and drive sales. You will keep the store tidy, manage brochures, and ensure accurate transactions while meeting KPIs.

Candidates should have telecom experience or customer service background, strong English communication, and a proactive, client-focused mindset to support customers from onboarding to issue resolution.