Telecom Engineer Mobile Network Operations ITTroubleshooting

NX Digital Technology; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading tech firm seeks a Telecom Engineer to optimize and troubleshoot its mobile network infrastructure. The ideal candidate will have significant experience in network operations, field support, and IT troubleshooting. Responsibilities include network performance monitoring, installations, compliance assurance, and technical support. Strong analytical skills and a degree in Telecommunications are essential for this full-time role.

Qualifications

• Minimum of 5 years of experience in mobile telecom network field operations.
• Proven experience with 3G/4G/5G technologies and transmission systems.
• Strong knowledge of network protocols, IT systems, and cybersecurity practices.

Responsibilities

• Monitor and optimize mobile telecom network performance.
• Troubleshoot and resolve network issues in the field.
• Ensure compliance with industry standards for network operations.

Skills

Problem-solving

Analytical skills

Communication

Interpersonal skills

Education

Bachelor's degree in Telecommunications

Tools

Network monitoring tools

IT troubleshooting tools

Job description

As a
Telecom Engineer you will play a critical role in maintaining
optimizing and troubleshooting our mobile telecom network
infrastructure. You will work closely with crossfunctional teams to
ensure the reliability performance and security of our network
systems. Your expertise in field operations and IT troubleshooting
will be essential in resolving complex technical issues and
improving overall network efficiency.
Key
Responsibilities:Network
Operations &
Maintenance:

• Monitor
  maintain install and optimize mobile telecom network performance
  including radio access networks (RAN) core networks VSAT Fiber
  optics and transmission
  systems.
• Conduct
  routine inspections preventive maintenance installation replacement
  and performance tuning of network
  equipment.
• Ensure
  compliance with industry standards and company policies for network
  operations.

Field
Operations
Support:

• Perform
  onsite installation configuration and commissioning of telecom
  equipment.
• Troubleshoot
  and resolve network issues in the field including signal
  interference connectivity problems and hardware or software
  malfunctions.
• Collaborate
  with NOC field technicians and contractors to ensure timely
  resolution of network outages and service
  disruptions.

IT
Troubleshooting &
Support:

• Diagnose
  and resolve ITrelated issues affecting network operations including
  server database VSAT systems and software application
  problems.
• Provide
  technical support for network management systems (NMS) and
  operational support systems
  (OSS).
• Implement
  and maintain IT security measures to protect network infrastructure
  from cyber
  threats.
  
  

Project
Management:

• Participate
  in network expansion and upgrade projects including site surveys
  equipment deployment and system
  integration.
• Coordinate
  with vendors and suppliers to ensure timely delivery of equipment
  parts and
  services.
• Document
  project progress technical specifications and operational
  procedures.

Reporting
&
Analysis:

• Generate
  reports on network performance incident resolution and maintenance
  activities.
• Analyze
  network data to identify trends root causes of issues and
  opportunities for
  improvement.
• Provide
  recommendations for enhancing network reliability and
  efficiency.

Customer
Support:

• Act
  as a technical point of contact for escalated customer issues
  related to network
  performance.
• Work
  closely with customer support teams to ensure timely and effective
  resolution of customer
  complaints.

RequirementsProfessional
Experience:

• Minimum
  of 5 years of experience in mobile telecom network field operations
  and IT troubleshooting.
  
• Proven
  experience with 3G/4G/5G technologies RAN core networks Fiber
  optics and transmission
  systems.
• Strong
  knowledge of network protocols IT systems and cybersecurity
  practices.
• Handson
  experience with network monitoring tools and diagnostic
  equipment.

Skillset
Required:

• Excellent
  problemsolving and analytical
  skills.
• Strong
  communication and interpersonal
  skills.
• Ability
  to work independently and in a team
  environment.
• Proficiency
  in using network management software and IT troubleshooting
  tools.
• Willingness
  to travel to field sites as
  needed.

Certifications
(Preferred):

• CCNA
  CCNP or equivalent networking
  certifications.
• ITIL
  or similar IT service management
  certification.
• Vendorspecific
  certifications (e.g. Ericsson Nokia Huawei) are a
  plus.

Education:
Bachelor
s degree in Telecommunications Electrical Engineering Computer
Engineering or a related
field.

Key Skills
Accounts
Reconciliation,Collection,Customer
Service,Drafting,Documentation,Asp.Net MVC

Employment Type : Full Time

Experience: years
Vacancy:
1