Telecom Engineer Mobile Network Operations

NX Digital Technology; Abu Dhabi; On-site; AED 150,000 - 250,000; Full time

Job summary

A leading telecom company in the UAE is seeking a Telecom Engineer to maintain, optimize, and troubleshoot their mobile network infrastructure. This role involves collaboration across teams to ensure network reliability, with a focus on both field operations and IT troubleshooting. Ideal candidates will have at least 5 years of experience in mobile telecom, knowledge of 3G/4G/5G technologies, and come with relevant certifications. An attractive compensation package is offered, along with opportunities for professional development.

Qualifications

• Minimum of 5 years of experience in mobile telecom network field operations.
• Proven experience with 3G/4G/5G technologies and related systems.
• Strong troubleshooting and optimization skills required.

Responsibilities

• Monitor, maintain, install, and optimize telecom network performance.
• Perform on-site installation, configuration, and troubleshooting.
• Generate reports on network performance and conduct analysis.

Skills

Network Operations

IT Troubleshooting

Performance Optimization

Education

Bachelor's degree in Telecommunications

Bachelor's degree in Electrical Engineering

Bachelor's degree in Computer Engineering

Tools

CCNA

CCNP

ITIL Certification

Vendor-specific certifications

Job description

Telecom Engineer Mobile Network Operations

As a Telecom Engineer, you will play a critical role in maintaining, optimizing, and troubleshooting our mobile telecom network infrastructure. You will work closely with cross-functional teams to ensure the reliability, performance, and security of our network systems. Your expertise in field operations and IT troubleshooting will be essential in resolving complex technical issues and improving overall network efficiency.

Key Responsibilities:

Network Operations & Maintenance:

• Monitor, maintain, install, and optimize mobile telecom network performance, including radio access networks (RAN), core networks, VSAT, Fiber optics, and transmission systems.
• Conduct routine inspections, preventive maintenance, installation, replacement, and performance tuning of network equipment.
• Ensure compliance with industry standards and company policies for network operations.

Field Operations Support:

• Perform on-site installation, configuration, and commissioning of telecom equipment.
• Troubleshoot and resolve network issues in the field, including signal interference, connectivity problems, and hardware or software malfunctions.
• Collaborate with NOC, field technicians, and contractors to ensure timely resolution of network outages and service disruptions.

IT Troubleshooting & Support:

• Diagnose and resolve IT-related issues affecting network operations, including server, database, VSAT systems, and software applications.
• Provide technical support for network management systems (NMS) and operational support systems (OSS).
• Implement and maintain IT security measures to protect network infrastructure from cyber threats.

Project Management:

• Participate in network expansion and upgrade projects, including site surveys, equipment deployment, and system integration.
• Coordinate with vendors and suppliers to ensure timely delivery of equipment, parts, and services.
• Document project progress, technical specifications, and operational procedures.

Reporting & Analysis:

• Generate reports on network performance, incident resolution, and maintenance activities.
• Analyze network data to identify trends, root causes of issues, and opportunities for improvement.
• Provide recommendations for enhancing network reliability and efficiency.

Customer Support:

• Act as a technical point of contact for escalated customer issues related to network performance.
• Work closely with customer support teams to ensure timely and effective resolution of customer complaints.

Requirements:

Professional Experience:

• Minimum of 5 years of experience in mobile telecom network field operations and IT troubleshooting.
• Proven experience with 3G/4G/5G technologies, RAN, core networks, Fiber optics, and transmission systems.

Certifications (Preferred):

• CCNA, CCNP, or equivalent networking certifications.
• ITIL or similar IT service management certification.
• Vendor-specific certifications (e.g., Ericsson, Nokia, Huawei) are a plus.

Education:

Bachelor's degree in Telecommunications, Electrical Engineering, Computer Engineering, or a related field.