Tele caller Sales

Interactive Digits; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading gaming support company in Dubai is seeking a proactive Tele caller to join their iGaming support team. This role involves engaging with players, answering queries, and ensuring an exceptional customer experience. The ideal candidate should have excellent communication skills and a minimum of one year of experience in customer service or telesales. A competitive salary and performance bonuses are offered, along with opportunities for growth within the sector.

Benefits

Competitive salary + performance bonus

Friendly and growth-oriented work culture

On-the-job training provided

Opportunity to grow within the iGaming sector

Qualifications

• 1+ year experience in customer service or telesales preferred.
• Comfortable working in a fast-paced iGaming environment.

Responsibilities

• Handle inbound & outbound calls professionally.
• Resolve player queries related to gameplay, payments, and accounts.
• Maintain records of customer interactions.

Skills

Excellent communication skills

Problem-solving attitude

Energetic and polite

Job description

We are passionate about our work. Our designers stay ahead of the curve to provide engaging and user-friendly website designs to make your business stand out. Our developers are committed to maintaining the highest web standards so that your site will withstand the test of time. We care about your business, which is why we work with you.

The Role

Job Description :

We are seeking a confident and proactive Tele caller to join our iGaming support team. Your role will be to engage with players, answer queries, resolve issues, and ensure an exceptional customer experience via phone, WhatsApp, and live chat.

Key Responsibilities :

• Handle inbound & outbound calls professionally
• Resolve player queries related to gameplay, payments, and accounts
• Maintain records of customer interactions
• Provide accurate and timely information
• Upsell promotions and bonuses when applicable

Perks :

Competitive salary + performance bonus

Friendly and growth-oriented work culture

On-the-job training provided

Opportunity to grow within the iGaming sector

Ideal Profile

Requirements :

Excellent communication skills (English is a must)

1+ year experience in customer service or telesales preferred

Energetic, polite, and problem-solving attitude

Comfortable working in a fast-paced iGaming environment

What's on Offer?

Customer Support Representative

Opportunity within a company with a solid track record of performance

Attractive Salary & Benefits