Telco Compliance Manager

Beyond ONE; Dubai; Hybrid; AED 120,000 - 180,000; Full time

Job summary

An innovative digital services provider is seeking a Telecom Compliance Manager to lead compliance and risk management across its Middle East operations. This role involves ensuring full regulatory compliance, establishing relationships with local regulatory bodies, and developing robust risk assessment frameworks. The ideal candidate will thrive in a dynamic environment, tackling complex telecom compliance challenges while working collaboratively across regions. Join a forward-thinking company that values diversity and proactive problem-solving, and make a significant impact from day one in a role that promises growth and learning opportunities.

Benefits

Rapid learning opportunities

Hybrid work environment

Healthcare benefits

Qualifications

• 5-7 years of experience in compliance and risk management within the telecom industry.
• In-depth knowledge of telecom regulations in the Middle East.

Responsibilities

• Lead compliance efforts across all Middle East telecom operations.
• Conduct regular risk assessments to evaluate and mitigate regulatory risks.
• Develop and deliver compliance training programs for employees.

Skills

Telecom Compliance

Risk Management

Regulatory Reporting

Communication Skills

Interpersonal Skills

Education

Bachelor’s in Business Law

Tools

Compliance Tools

Risk Management Processes

Compliance Automation Technologies

Job description

We don't think about job roles in a traditional way. We are antisilo. Anticareer stagnation. Anticonventional.

Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We're building a digital services aggregator platform with a strong telco foundation and a profitable growth strategy that empowers users to drive their own experience - subscribe once, source from many, and only pay for what you actually use.

Since being founded in 2021, we've acquired Virgin Mobile MEA, Friendi Mobile MEA, and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman, and UAE.

To disrupt for good takes a rebellious spirit, a questioning mind, and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity and together we disrupt the way we and others think about our lives for good.

Do you want to exchange ideas, learn from each other, and leave your mark on our journey? This is the place for you.

Role Purpose

Why this role matters:

As Telecom Compliance Manager, you will play a key role in leading compliance and risk management for our Middle East telecom operations. Your contributions will help shape the compliance framework across Oman, Kuwait, and KSA, ensuring alignment with both local telecom regulations and the company’s global compliance standards.

What success looks like:

In your first year you will:

1. Ensure full regulatory compliance across all Middle East telecom operations, mitigating risks and avoiding potential penalties.
2. Establish strong relationships with local regulatory bodies, securing a proactive and cooperative compliance approach.
3. Develop and implement robust risk assessment frameworks, integrating compliance best practices into business decisions.

Why this is for you:

If you're keen on solving complex telecom compliance and risk challenges across multiple Middle Eastern markets, hit us up. We're looking for someone ready to tackle regulatory complexities head-on and make an impact from day one.

Key Responsibilities

In this role you will:

1. Lead compliance efforts across all Middle East telecom operations (KSA, Oman, and Kuwait), ensuring products, services, and operations (e.g. CRF, BCP, Marketing, IT) adhere to telecom laws and regulations.
2. Conduct regular risk assessments to evaluate and mitigate regulatory risks, integrating risk management practices into strategic business decisions.
3. Ensure timely and accurate regulatory reporting while managing compliance inquiries and maintaining strong relationships with local regulators.
4. Develop and implement compliance policies and procedures tailored to each OpCo's telecom operations, ensuring alignment with both local regulations and the group’s global compliance standards.
5. Collaborate with local regulatory teams to ensure adherence to regional telecom requirements, providing ongoing compliance support and guidance.
6. Monitor regulatory changes across the Middle East, advising senior management on their impact and identifying potential business opportunities arising from new regulations.
7. Develop and deliver compliance training programs to educate employees across all departments on telecom regulations and best practices.
8. Lead investigations into compliance breaches, ensuring corrective actions are implemented and internal controls are strengthened.

Qualifications & Attributes

Education:

1. Relevant Education Degree: Bachelor’s in Business Law or a related field.

Experience:

1. 5-7 years of experience in compliance and risk management within the telecom industry or a highly regulated environment.
2. Proven experience managing telecom compliance and risk in the Middle East, particularly in KSA, Oman, and Kuwait.
3. Experience leading and mentoring compliance teams across multiple regions, ensuring consistent regulatory adherence.

Technical Skills:Must-haves:

1. In-depth knowledge of telecom regulations within the Middle East, including regulatory standards for products, services, and operations (e.g. Customer Protection, CRF, BCP, Marketing, IT).
2. Hands-on experience with compliance tools, risk management processes, and internal control frameworks.
3. Strong communication and interpersonal skills with the ability to collaborate effectively with internal teams, business units, and external regulators.

Nice-to-haves:

1. Experience in regulatory reporting processes and proactive engagement with telecom regulatory bodies.
2. Familiarity with risk modeling tools and compliance automation technologies.

Unique Attributes:

1. Thrives in highly regulated environments requiring proactive compliance oversight.
2. Possesses a structured and analytical mindset with strong attention to detail.
3. Excels with cross-functional collaboration, ensuring compliance measures are embedded into business operations seamlessly.

What we offer:

1. Rapid learning opportunities; we enable learning through flexible career paths, exposure to challenging & meaningful work that will help build and strengthen your expertise.
2. Hybrid work environment; flexibility to work from home 2 days a week.
3. Healthcare and other local benefits offered in market.

By submitting your application, you acknowledge and consent to the use of Greenhouse & BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence.

Required Experience:

Manager