Technology Operations Specialist

Blackstone eIT; Dubai; On-site; AED 180,000 - 270,000; Full time

Job summary

Blackstone eIT is seeking a hands-on Technology Operations Specialist in Dubai to turn business challenges into practical AI, data analytics, automation, and MVP solutions. The role involves building prototypes, AI agents, and Power BI dashboards while collaborating with IT, Data, Cybersecurity, and business teams.

You will translate business needs into use cases and roadmaps, validate ideas through pilots, and deliver measurable value.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, Data Analytics, Business Information Systems, Digital Transformation, or a related field.
• 4+ years of relevant digital transformation, AI adoption, data analytics, automation, or product development experience.
• Hands-on experience building practical technology solutions, prototypes, MVPs, AI agents, dashboards, or automation workflows.

Responsibilities

• Identify opportunities to improve efficiency, customer experience, governance, and performance using AI, automation, and data analytics.
• Engage with stakeholders to map processes, gather requirements, and define practical solutions.
• Translate needs into use cases, business cases, functional requirements, success criteria, and roadmaps.
• Develop POCs, prototypes, AI agents, Power BI dashboards, automation workflows, and MVPs.
• Design data models and dashboards for data‑driven decisions.
• Plan pilots with timelines, milestones, risks, testing, and progress reporting.
• Collaborate with IT, Data, Digital, Cybersecurity, Procurement, and business teams for feasible, secure solutions.
• Prepare presentations, dashboards, and executive updates; support adoption with guides and training.

Skills

Business analysis

AI adoption

Data analytics

Power BI

Automation

Education

Bachelor’s degree in Computer Science/IT/Engineering/Data Analytics or related field

Tools

Power BI

Job description

Job Description:

About the Role

We are looking for a hands‑on Technology Operations Specialist to identify business challenges and turn them into practical technology solutions using AI, data analytics, automation, and emerging technologies.

The ideal candidate combines strong business analysis and stakeholder management skills with the technical ability to independently build prototypes, AI agents, Power BI dashboards, automation workflows, and minimum viable products (MVPs).

This role focuses on identifying opportunities, validating ideas through pilots, and delivering measurable business value.

Key Responsibilities

• Identify opportunities to improve business efficiency, customer experience, governance, and operational performance through AI, automation, and data analytics.
• Engage with business stakeholders to understand challenges, map existing processes, gather requirements, and define practical solutions.
• Translate business needs into use cases, business cases, functional requirements, success criteria, and implementation roadmaps.
• Independently develop proof of concepts (POCs), prototypes, AI agents, Power BI dashboards, automation workflows, and MVPs.
• Design and develop data models and dashboards to support data‑driven decision‑making.
• Plan and manage pilot delivery, including timelines, milestones, dependencies, risks, testing, feedback, and progress reporting.
• Collaborate with IT, Data, Digital, Cybersecurity, Procurement, and business teams to ensure solutions are feasible, secure, cost‑effective, and scalable.
• Prepare presentations, dashboards, executive updates, and recommendations for business stakeholders and leadership.
• Support solution adoption through user guides, training materials, feedback sessions, and handover documentation.

• Bachelors degree in Computer Science, IT, Engineering, Data Analytics, Business Information Systems, Digital Transformation, or a related field.
• Minimum 4 years of relevant experience in digital transformation, innovation, business analysis, AI adoption, data analytics, automation, product development, or related technology‑enabled roles.
• Hands‑on experience developing practical technology solutions, prototypes, POCs, MVPs, AI agents, dashboards, or automation workflows.
• Strong business analysis skills, including process mapping, requirements gathering, use‑case development, and business‑case preparation.
• Practical knowledge of AI solutions, data analytics, Power BI, automation, and low‑code/no‑code platforms.
• Understanding of emerging technologies, cloud platforms, integration concepts, cybersecurity, and enterprise technology architecture.
• Experience managing projects or pilots, including timelines, risks, dependencies, testing, and stakeholder communication.
• Strong analytical thinking, problem‑solving, documentation, presentation, and communication skills.
• Ability to translate complex technical concepts into clear business language.

Preferred Qualifications

• Certifications in AI, data analytics, Power BI, automation, project management, product management, design thinking, or business analysis.
• A masters degree in a relevant discipline.

Requirements: