Technology Operations Principal FEATURED

Fisher; Dubai; On-site; AED 800,000 - 1,200,000; Full time

Job summary

Fisher is seeking a senior technology operations leader to oversee critical applications, infrastructure, and security platforms in a complex hybrid environment. The role drives cloud strategy across AWS, Azure and Google Cloud, while managing on‑prem infrastructure and ERP/security controls.

You will mentor teams, report to executives, and partner with C‑level stakeholders to align technology with business goals.

Qualifications

• Master's degree in computer science, information technology, or a related field.
• 15+ years of experience across technology operations, applications, infrastructure, cybersecurity and databases.
• Strong experience in cloud architecture and operations (AWS, Azure, GCP) and on‑prem infrastructure management.
• Solid knowledge of cybersecurity frameworks, risk management, regulatory compliance, disaster recovery, and business continuity.
• Proven leadership experience managing technology teams and delivering transformation initiatives.
• Ability to work with C-level executives and translate complex technical concepts into business recommendations.
• Strong strategic thinking, analytical, problem‑solving and decision-making skills.
• Excellent verbal and written communication and presentation skills.
• CISSP or CEH certifications are an advantage.
• English proficiency required; Arabic preferred.

Responsibilities

• Oversee availability, performance and reliability of critical apps, databases, infrastructure, networks, and security platforms.
• Lead production change management with reviewed, approved deployments to minimize risks and outages.
• Define and implement cloud strategies across public, private and hybrid environments (AWS, Azure, GCP).
• Manage on‑premises infrastructure including servers, storage, networks and hardware lifecycle.
• Develop and implement cybersecurity strategies, including IAM, encryption, threat detection, vulnerability management, firewalls and compliance.
• Establish disaster recovery and business continuity plans with target RTOs and RPOs.
• Manage vendors and service providers, monitor SLAs and optimize technology costs.
• Lead technology transformation initiatives, automation, DevOps adoption and continuous improvement.
• Lead and develop technology operations teams; provide executive reporting on performance, risks, incidents, and compliance.
• Collaborate with senior leadership to align operations with organizational strategy.

Skills

Strategic thinking

Executive communication

Leadership

Problem solving

Decision making

Analytical skills

Presentation skills

English proficiency

Arabic preferred

Education

Master's degree in Computer Science / IT

Tools

AWS

Azure

GCP

On-prem infrastructure

Job description

Key Responsibilities

• Oversee the availability, performance, and reliability of critical applications, databases, infrastructure, networks, and security platforms.
• Lead production change management, ensuring all deployments are reviewed, approved, and validated to minimize operational risks and service disruptions.
• Define and implement cloud strategies across public, private, and hybrid environments, including AWS, Microsoft Azure, and Google Cloud.
• Manage on-premises infrastructure, including servers, storage, networks, hardware lifecycle, maintenance, and modernization.
• Develop and implement cybersecurity strategies, covering identity and access management (IAM), encryption, threat detection, vulnerability management, firewalls, and compliance.
• Establish and maintain disaster recovery and business continuity plans, ensuring recovery time objectives (RTOs) and recovery point objectives (RPOs) meet business requirements.
• Manage technology vendors and service providers, monitor SLAs, and optimize operational costs and technology budgets.
• Lead technology transformation initiatives, automation, DevOps adoption, and continuous improvement programs.
• Lead, mentor, and develop technology operations teams while providing executive-level reporting on performance, risks, incidents, and compliance.
• Collaborate with senior leadership and cross-functional stakeholders to align technology operations with organizational strategy.

Requirements

• Master’s degree in computer science, Information Technology, or a related field.
• At least 15 years of experience across technology operations, application management, infrastructure, cybersecurity, and database domains.
• Strong experience in cloud architecture and operations, including AWS, Microsoft Azure, and Google Cloud, as well as on-premises infrastructure management.
• Solid knowledge of cybersecurity frameworks, risk management, regulatory compliance, disaster recovery, and business continuity.
• Proven leadership experience managing technology teams, driving organizational change, and delivering transformation initiatives.
• Demonstrated ability to work with C-level executives and business stakeholders, translating complex technical concepts into business-focused recommendations.
• Strong strategic thinking, analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication and presentation skills.
• CISSP or CEH certifications are an advantage.
• Proficiency in English is required; Arabic proficiency is preferred.