Techno Function Program Manager (BI & P Portfolio)

Synechron; Abu Dhabi Emirate; On-site; AED 400,000 - 800,000; Full time

Job summary

Synechron in Abu Dhabi is seeking a Techno-Functional Program Manager (BI & P Portfolio) with 15+ years of experience to lead end-to-end delivery of complex banking programs. This full-time role requires managing multiple projects simultaneously with strong governance and executive reporting across business and technology sponsors.

You will drive scope, milestones, dependencies and benefits realization while ensuring alignment with security standards, regulatory commitments and enterprise risk

Qualifications

• 12–18+ years of technology, banking transformation or strategic program delivery experience.
• 8–10+ years managing large-scale programs within banking or financial services.
• Experience engaging with C-level executives and senior stakeholders across functions.
• Strong SDLC, Agile/Waterfall knowledge and enterprise architecture awareness.

Responsibilities

• Lead end-to-end delivery of complex business and technology programs from initiation to closure.
• Define scope, outcomes, delivery roadmap, milestones, dependencies, resource plans and success criteria.
• Manage multiple workstreams across Banking domains and cross-functional teams.
• Ensure programs deliver business value, governance, risk management and regulatory alignment.

Skills

Program management

Banking domain

Stakeholder management

Governance

Executive reporting

Education

Bachelor's degree in Engineering

Master's degree / MBA preferred

Job description

We have an immediate opening for a Techno Function Program Manager (BI & P Portfolio) position at Synechron in Abu Dhabi.

• Experience: 15+ years
• Employment type: Full-time
• Domain: Banking

About Company:

Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise, and agility. With more than 16,700 professionals across around 60 offices in over 22 countries, we combine deep industry knowledge with advanced capabilities in AI, cloud, cybersecurity, and data engineering.

Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and ServiceNow, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or LinkedIn community.

Synechron: Technology and AI Consulting for Business

Synechron is an innovative global consulting firm delivering industry-leading digital solutions to transform and empower businesses.

Diversity, Equity, and Inclusion

Synechron’s Diversity, Equity, and Inclusion (DEI) program, Same Difference, was developed because we believe in a culture of listening, respect, and opportunity.

We each bring unique backgrounds, thoughts, talents, and experiences with us to work every day, and we know that by embracing them, we are creating an even greater Synechron. The best way to build a strong team is to value individual differences. So, it doesn’t matter where you’re from or what you’ve had to do to get here – if you have the skills, enthusiasm, and drive to make your mark, we’ll support you like we support each other. Choose a career with us and let’s pursue innovation, together.

Job Descriptions:

• 15–17 years of overall experience preferred.
• Minimum 10 years of experience in banking.
• Strong experience managing technology-driven and business-led strategic programs.
• Prior experience handling multiple banking technology projects independently.

Role Type:

• Techno-functional Program Manager.
• Not a pure technical SME or architect role.
• Expected to manage at least 2–3 projects simultaneously.

Skill Mix:

• Approximately 70% technical understanding.
• Approximately 30% banking/business functional knowledge.

KEY ACCOUNTABILITIES:

Strategic Program Delivery:

• Lead end-to-end delivery of complex business and technology programs from initiation to closure.
• Define scope, outcomes, delivery roadmap, milestones, dependencies, resource plans and success criteria.
• Manage multiple workstreams across Retail, Corporate & Commercial Banking, Payments, International, Finance, Risk, Compliance and Technology domains & also to work on Tecno-functional aspects of setting up of new entities, new branches & new representative offices
• Ensure programs deliver approved business outcomes, measurable value, operational readiness and sustainable adoption.

Governance, Controls & Executive Reporting:

• Establish and manage program governance forums including Working Groups, SteerCo, ExCo-level updates and management reviews.
• Prepare executive-ready status reports, SteerCo decks, decision papers, dashboards, RAID logs, action trackers and closure packs.
• Ensure compliance with Client project governance, stage gates, audit readiness, documentation standards and portfolio reporting expectations.
• Escalate material risks, issues, dependencies and decisions with clear options, impacts, recommendations and required actions.

Stakeholder & Delivery Leadership:

• Act as the single point of accountability across Business Sponsors, Product Owners, IT Sponsors, Architecture, Information Security, Operations, Risk, Compliance, Legal, Procurement, Finance, PMO/GSO and vendors.
• Facilitate workshops, planning sessions, governance meetings and dependency forums to drive alignment and timely decision-making.
• Lead, coach and guide PMs, BAs, SMEs, vendors and cross-functional teams to maintain delivery discipline and accountability.

Technology, Testing & Go-Live Management:

• Oversee solution design, integration dependencies, environment readiness and alignment with enterprise architecture and security standards.
• Coordinate SIT, UAT, NFT, security testing, dress rehearsals, cutover planning, production deployment and hypercare stabilization.
• Ensure go-live readiness through approvals, deployment runbooks, rollback plans, operational support model and business adoption plan.

Regulatory, Risk, Audit & Compliance Management:

• Manage regulatory and audit-sensitive programs including CBUAE commitments, data localization, risk remediation, vendor risk and compliance initiatives.
• Maintain robust risk and issue management with mitigation actions, owners, target dates and evidence-based closure.
• Support audit responses, GIA closure actions, regulator submissions, governance evidence and control validation requirements.
• Support RFI/RFP, vendor evaluation, commercial review, contract onboarding and third-party risk processes including IRQ/VRM/TPRM activities.
• Manage vendor deliverables, milestones, performance, dependencies, contractual obligations and escalation paths.
• Own budget planning, forecast versus actuals, CAPEX/OPEX tracking, investment approvals, cost optimization and benefits realization reporting.

Key Success Measures:

• On-time and on-budget delivery of approved milestones and releases.
• Effective management of critical risks, issues, dependencies and governance actions.
• Achievement of regulatory/audit commitments and production readiness controls.
• Benefits realization, stakeholder satisfaction and successful operational handover.

QUALIFICATIONS & EXPERIENCE:

Education & Certifications:

• Bachelor's degree in Engineering, Computer Science, Information Systems, Finance, Business Administration or related discipline.
• Master's degree / MBA preferred.
• PMP, PgMP, PRINCE2, Agile/Scrum, SAFe, ITIL or Lean Six Sigma certifications preferred.

Experience Requirements:

• 12–18+ years of technology, banking transformation or strategic program delivery experience.
• 8–10+ years managing large-scale programs within banking or financial services.
• Proven track record delivering multi-million AED transformation, regulatory, core banking, payments, infrastructure, digital or international programs.
• Experience engaging C-level executives, Business Heads, Technology leadership, control functions, vendors and regulatory stakeholders.
• Strong understanding of SDLC, Agile/Waterfall delivery, enterprise architecture, information security, production deployment and operational handover.
• Preferred domain exposure: Corporate & Commercial Banking, Retail Banking, Payments, Digital Banking, CRM, Core Banking, Treasury & Markets, Trade Finance, Risk & Compliance, Digital Assets and International Banking.

SOFT SKILLS & BEHAVIORAL COMPETENCIES:

Executive Communication & Presence:

• Communicates complex delivery, risk and technology topics in a clear, concise and executive-ready manner.
• Confidently presents to SteerCo, ExCo, senior business and technology leadership with a fact-based, decision-oriented style.

Stakeholder Management & Influencing:

• Builds trusted relationships across internal functions, vendors and senior stakeholders.
• Influences outcomes without direct authority and manages conflicting priorities through structured trade-off discussions.

Leadership, Coaching & Collaboration:

• Leads matrix teams with clarity, accountability and a strong delivery rhythm.
• Coaches PMs and delivery resources to improve planning quality, governance discipline and stakeholder engagement.

Problem Solving, Resilience & Adaptability:

• Identifies root causes quickly, defines practical options and drives resolution under pressure.
• Adapts to shifting priorities, ambiguity and complex organizational dependencies while maintaining delivery momentum.