Technician (Room Care) - POMEC - Jumeirah Al Qasr

Dubai Holding; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality group is seeking a Technician (Room Care) for Jumeirah Al Qasr. The ideal candidate will have 1-2 years of experience in a 5-star property, perform repairs, maintain furniture and fixtures, and respond to guest inquiries. Candidates should possess strong technical skills, vocational certification preferred. The role offers excellent benefits and opportunities for professional growth.

Benefits

Excellent accommodation

Comprehensive healthcare

Opportunities for professional development

Extensive sports and leisure facilities

Qualifications

• 1-2 years of experience in a similar role at a luxury 5-star property, preferably in the UAE.
• Strong technical skills and ability to adapt to diverse environments.

Responsibilities

• Review and resolve room care-related complaints.
• Perform repairs and routine maintenance.
• Respond to inquiries politely.
• Complete work orders and maintenance tasks.
• Keep logs of completed tasks.

Skills

Technical skills in trade

Basic computer literacy

Knowledge of safety and building systems

Communication in English

Education

Secondary education

Vocational certification and trade qualification

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for aTechnician (Room Care) to joinJumeirah Al Qasr. The main duties and responsibilities of this role include:

• Review and understand room care-related complaints, bring necessary tools to site, assess and resolve issues as needed
• Perform repairs, replacements, and routine maintenance on furniture, fixtures, fittings, and minor electrical or plumbing components
• Respond politely to guest or colleague inquiries, provide room care-related information, and resolve issues promptly
• Complete work orders, preventive maintenance, and corrective work assignments as directed
• Use proper materials from the engineering store and record all collections accurately
• Keep logs of all tasks completed, and report damages beyond scope to team leaders with suggested solutions

About You

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a luxury 5-star property; experience in the UAE is desirable.
• Secondary education required; vocational certification and trade qualification preferred.
• Strong technical skills in trade, basic computer literacy, and knowledge of safety and building systems.
• Proficient in English, able to work independently and adapt to diverse environments.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.