Technician - Industrial Products | Al-Futtaim Automotive | FAMCO

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in the automotive sector seeks a Technician with expertise in industrial products to join their Service team. The role involves servicing Ingersoll Rand air compressors and related equipment, requiring strong technical knowledge and a commitment to customer satisfaction. Ideal candidates will have 5-6 years of experience and a relevant engineering degree. Join a collaborative team focused on service excellence and operational efficiency.

Qualifications

• 5-6 years of hands-on experience in a reputable dealer or distributor.
• Proven track record in servicing industrial equipment.
• UAE Driving License preferred.

Responsibilities

• Perform service and troubleshooting of air compressors and dryers.
• Work on field assignments across UAE and abroad.
• Deliver high-quality reporting and communication.

Skills

Technical knowledge of industrial air compressors

Troubleshooting skills

Mechanical skills

Good English communication

Customer care commitment

Education

ITI, Diploma, or Engineering Degree in Mechanical or Electrical

Job description

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Technician - Industrial Products | Al-Futtaim Automotive | FAMCO

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and relentless customer focus enable continuous growth and expansion, responding to the changing needs of customers within the societies in which it operates.

By upholding values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of its customers daily.

Overview of the role:

We are seeking a skilled and motivated Technician with Industrial Products experience to join our Service team based at FAMCO DIP. This role is vital in delivering high-quality service for Ingersoll Rand brand Air Compressors, Air Dryers, and related equipment. You will play a key role in achieving our service revenue goals while working on diverse projects across the UAE and internationally, including onshore and offshore oil field platforms.

What you will do:

• Perform service, troubleshooting, and overhaul of air compressors, dryers, and related industrial equipment.
• Ensure completion of service activities within sold labor hours and minimize rework activities.
• Work on field assignments across UAE and abroad, including offshore and oil field locations.
• Maintain product knowledge and technical proficiency, especially in Ingersoll-Rand pneumatic tools, hoists, and winches.
• Support the service team with a positive attitude and contribute to team objectives and customer satisfaction.
• Deliver high-quality reporting and communication in English.

Required skills to be successful:

• In-depth technical knowledge of industrial air compressors, air dryers, and airends.
• Strong troubleshooting and mechanical skills.
• Proficiency in servicing Ingersoll-Rand products is a significant advantage.
• Good English communication and reporting skills.
• Ability to travel and work on-site (including offshore and remote locations).
• Positive team attitude and a commitment to customer care.
• UAE Driving License (preferred).

About the team:

You will be part of the Industrial Products Service department. The team is collaborative, customer-focused, and driven by high standards of service excellence. Our goal is to continuously improve customer satisfaction and deliver measurable results in service revenue and operational efficiency.

What equips you for the role:

• ITI, Diploma, or Engineering Degree in Mechanical or Electrical from a recognized institute.
• 5–6 years of hands-on experience in a reputable franchised dealer or distributor environment.
• Proven track record of servicing industrial equipment with minimal rework and high productivity.
• A strong sense of initiative, teamwork, and a commitment to continuous improvement.

About Al-Futtaim Automotive:
A major division of the UAE-based Al-Futtaim Group, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa.
Our core activities include distribution, manufacturing, leasing, and aftersales. We are the regional representatives of iconic brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.
Driven by a customer-centric approach, we focus on innovation, quality, and value-added services, serving a diverse customer base from enthusiasts to fleet operators and contractors. Our mission is to lead in custom-made mobility solutions with world-class omni-channel experiences.
We leverage local expertise and global trust to offer a comprehensive portfolio of mobility products and solutions, including passenger cars, SUVs, electric vehicles, high-performance motorbikes, commercial vehicles, and industrial & construction equipment.
Our 9000-member strong team fosters growth and career development. This is Al-Futtaim Automotive: empowering talent to move forward.