Technical Writer

Presight; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Presight, a leading big data analytics company in Abu Dhabi, is seeking a Technical Writer. The role involves creating documentation for various applications while ensuring quality and compliance with standards. Ideal candidates will have a background in technical writing and at least 4-6 years of experience. Join Presight for innovative opportunities and a culture promoting personal growth.

Benefits

Healthcare

Education support

Leave benefits

Competitive remuneration package

Career growth opportunities

Qualifications

• Minimum 4-6 years of experience writing technical documentation.
• Mastery of authoring tools like MadCap Flare and MS Word.
• Experience in planning, researching, writing, and editing user-friendly documents.

Responsibilities

• Create high-quality application documentation and training materials.
• Review and edit documentation as well as perform peer reviews.
• Research topics based on credible sources and customer feedback.

Skills

Technical Writing

Editing

Research

Documentation

Proofreading

Education

Bachelor’s degree in Technical Writing, Computer Science, or a related field

Tools

MadCap Flare

MS Word

Camtasia Studio

Adobe Captivate

Job description

Overview

Job Description: Technical Writer

Job Location: Abu Dhabi – UAE

About Presight

Presight is an ADX-listed public company with Abu Dhabi based G42 as its majority shareholder and is the region’s leading big data analytics company powered by GenAI. It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of GenAI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.

Position Overview

We are looking for an eager-to-grow Technical Writer to be a part of the team at Presight. As a technical writer on the team, you possess exceptional writing skills and work independently and collaboratively in a fast-paced environment. You have a good understanding of the software development process and the technical expertise to learn and write about complex software, including the ability to interview Subject Matter Experts and write the documentation independently. You understand the difference between writing documentation for an audience of end users or administrators and have experience working with a variety of documentation styles and techniques.

Responsibilities

Key Responsibilities

• Analyse, evaluate information needs for projects and help define content requirements.
• Create high-quality application documentation, including User Manuals, Training Materials, Video Tutorials, Standard Operating Procedures (SOP), Admin Guides, Release Notes, Knowledge Base, and other publications for both end users and internal teams.
• Review and edit your own work as well as perform peer reviews for other members of the team.
• Consistently author accurate content compliant with department and company standards.
• Research topics to be documented based on information from a variety of credible sources.
• Use customer feedback to drive content, process, delivery, or accessibility improvement.
• Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance of Organizations policies, procedures, plans, and related risk assessments.

Qualifications

Requirements:

• • Please send writing samples along with your application

Qualifications:

• • Bachelor’s degree in Technical Writing, Computer Science, or a related field.

Experience:

• • Minimum 4 - 6 years of experience writing technical documentation and training materials.

Skills:

• • Master in authoring tools, such as MadCap Flare and MS Word.
  • Experience using software demo tools, such as Camtasia Studio or Adobe Captivate preferred.
  • Experience in planning, researching, writing, and editing user-friendly documents.
  • Ability to deliver quality documentation under tight deadlines with changing product requirements.
  • Ability to proofread end-user, technical, marketing, and presales documents.

Join us at Presight, where we offer a culture of innovation, outstanding career growth opportunities, and competitive rewards. If you're eager to conquer new frontiers in AI and thrive in a dynamic environment, we welcome you to our community.

What working at Presight offers:

Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.

Career: Accelerate your career through high-impact projects andaccess to resources for continuous growth and learning opportunities.

Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.