Technical Support Engineer Intern

Hilti Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global leader in construction technology is seeking a Technical Support Engineer Intern in Dubai. The role involves supporting field engineering teams, providing technical documentation, and ensuring customer satisfaction. Ideal candidates should possess a Bachelor's degree in engineering and have strong communication skills in English and Arabic. Opportunities for career progression into full-time roles exist after six months, making this a perfect start to your career in engineering.

Benefits

Career progression opportunities

Work in a diverse team environment

Recognition as a top 'Great Place to Work'

Qualifications

• Must be Dubai based or willing to relocate or commute from within the UAE.
• Ability to manage time effectively and work without tight deadlines.

Responsibilities

• Drive cross-functional collaboration for quality technical documents preparation.
• Support field-based employees with Bill of Quantities and basic designs.
• Update the shared engineering folder continuously.
• Provide telephone technical support for customers.

Skills

BIM basic know-how

Effective oral and written communication in English & Arabic

Ability to work in a multicultural environment

High learning agility

Independent problem-solving

Time management

Education

Bachelor’s degree in structural, civil, mechanical or industrial engineering

Job description

We're looking for someone who wants to kickstart their career with an exciting engineering internship.

In this role you will learn, how we at Hilti, provide technical support to our customers and field-based teams by providing value added engineering services. You will support the field engineering teams by providing engineering calculations, preparation of material take-off and bill of quantities.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

As a Technical Support Engineer Intern, you will play a key role in driving technical excellence and supporting both internal teams and external stakeholders. You’ll be at the forefront of delivering high-quality solutions, ensuring customer satisfaction, and supporting Hilti’s innovative products and services. Your contributions will directly impact our ability to meet project requirements, maintain compliance, and build strong partnerships with clients.

Some of the day-to-day responsibilities include :

• Drive cross-functional collaboration with Marketing and Project Management Office to ensure high quality technical documents preparation, . Submittal Technical letters, warranties, consultants’ comments, licenses and certificates
• Supporting Field based employees with Bill of Quantities and basic designs.
• Continuous update of the shared engineering folder, such as Project approvals, specifications, letters log, new ETA’s, test reports, and Datasheets.
• Provides telephone technical support for customers requiring immediate attention.

Hilti stands for innovation. That's why we have doubled our research and development expenditure in the last 7 years.

What do we offer?

Show us what you’re made of, and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

Additionally, successful interns demonstrating exceptional performance and alignment with Hilti’s values will have the opportunity for career progression into a full-time role after six months .

What you need is :

• Bachelor’s degree in structural, civil, mechanical or industrial engineering
• BIM basic know-how
• Ability to work in multicultural environment
• Efficient oral and written communicator, in English & Arabic (written and verbal)
• High learning agility, and willing to develop within the Engineering field
• Willingness to find solutions independent, but ready to follow directions in more complicated situations
• Able to manage their time, able to work without tight deadlines as needed
• Dubai based or willing to relocate or commute from within the UAE.

Why should you apply?

Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us, you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.

We look forward to receiving your application!

Technical Engineer • Dubai, Dubai, United Arab Emirates