Technical Support Engineer

Client of Salt; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Technical Support Engineer to manage and maintain audiovisual systems in a dynamic corporate environment. The ideal candidate will have 3-5 years of experience in AV systems or IT support, showcasing strong problem-solving skills and the ability to communicate effectively with users. This role involves troubleshooting technical issues, managing network configurations, and ensuring high standards of service delivery across all IT/AV systems. Join a forward-thinking company where your expertise will contribute significantly to enhancing operational efficiency and user satisfaction.

Qualifications

• 3-5 years of hands-on experience in AV systems or IT support.
• Proficiency in AV control systems and display technologies.

Responsibilities

• Operate and troubleshoot AV systems including soundboards and microphones.
• Provide end-user technical support and resolve issues promptly.

Skills

AV systems experience

IT support

Networking principles

Problem-solving

Communication skills

Tools

Zoom

Microsoft Teams

Job description

Technical Support Engineer
Project & Programme Management
UAE-Dubai
Contract
Negotiable

Job Summary:

We are looking for a skilled Technical Support Engineer with 3-5 years of hands-on experience in AV systems or IT support. The ideal candidate will manage and maintain audiovisual systems, troubleshoot technical issues, and support daily IT operations in a fast-paced corporate environment.

Key Responsibilities:

• Operate and troubleshoot AV systems including soundboards, microphones, display panels, and video conferencing platforms (e.g., Zoom, Microsoft Teams).
• Manage and maintain network configurations including Wi-Fi setup and troubleshooting.
• Collaborate with internal teams and vendors to ensure optimal performance of AV and IT systems.
• Provide end-user technical support and resolve issues promptly.
• Maintain system documentation, perform updates, and implement improvements as needed.
• Ensure high standards of service delivery and technical reliability across all IT/AV systems.

Required Experience & Skills:

• 3-5 years of experience in AV systems or IT support.
• Proficiency in AV control systems and display technologies.
• Solid understanding of networking principles, hardware, and software troubleshooting.
• Strong communication skills both technical and non-technical with the ability to build user trust.
• Excellent problem-solving abilities and the capacity to work under pressure.
• Experience in client-facing technical support roles.

Salt is acting as an Employment Business in relation to this vacancy.

Job Information Job Reference: JO-2504-351637 Salary: Negotiable Salary per: annum Job Duration: Job Start Date: 05/05/2025 Job Industries: Project & Programme Management Job Locations: UAE-Dubai Job Types: Contract

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