Technical Specialist - Dubai

Consat AB; Dubai; On-site; USD 45,000 - 65,000; Full time

Job summary

Consat AB, a leader in public transport systems, is seeking a Technical Specialist for Implementation & Customer Support in Dubai. You will manage setups, provide training, and troubleshoot issues, ensuring seamless implementation tailored to clients' needs. Join a technology-driven team that values innovation and customer engagement.

Benefits

Opportunity to work in an international environment

Access to modern technology

A varied role combining technical and customer interaction

Qualifications

• Experience in a similar technical role within the automotive or public transport sector.
• Strong technical understanding of software and hardware.
• Excellent problem-solving and project management skills.

Responsibilities

• Lead and execute customer implementation projects.
• Analyze customer needs and configure systems accordingly.
• Provide training and technical support throughout the process.

Skills

Problem-solving

Project management

Technical understanding

Communication

Education

Relevant degree in IT, Computer Science, or Engineering

Job description

Are you looking for an innovative workplace passionate about making the world greener? Then Consat Telematics is the place for you!
We are proud to be a leading global player in the public transport sector, with our core business focused on developing, implementing, and maintaining state-of-the-art public transport systems for vehicle manufacturers, public transport operators, transport authorities, and the passengers who use these services.

We love making a difference for people worldwide through modern technology! With customers in Sweden, Norway, Canada, Brazil, Dubai, and Australia, we are ready to take Consat Telematics to the next level. Become part of our exciting journey!

Technical Specialist – Implementation & Customer Support

We are looking for a detail-oriented and organized Technical Specialist to join our team. You will be responsible for managing the entire setup process for new customers, including needs analysis, system configuration, training, and ongoing support.

About the Role:
You will ensure a smooth implementation of our hardware and software solutions, tailored to each customer’s needs. The role includes connecting system components based on wiring diagrams and IP plans, collecting signals, configuring software, and providing training and support. You will act as a key link between technical teams and end-users, ensuring the system works as intended.

Key Responsibilities:

• Lead and execute customer implementation projects
• Analyze customer needs and configure systems accordingly
• Provide training and technical support throughout the process
• Troubleshoot and resolve technical issues
• Document configurations and processes
• Collaborate closely with project managers, developers, and support teams
• Monitor system performance and suggest improvements
  
  Location: Dubai, United Arab Emirates. Regular travel may be required for customer meetings.

We are looking for someone with:

• Experience in a similar technical role within the automotive or public transport sector.
• Strong technical understanding of software and hardware
• Excellent problem-solving and project management skills
• Great communication skills in English (Arabic is a plus)
• Relevant degree in IT, Computer Science, or Engineering is an advantage

What we can offer you:

• The opportunity to work in an international, technology-driven environment
• Modern technology that makes a real difference
• A varied role combining technical expertise and customer interaction
  

The recruitment process is ongoing, and we look forward to receiving your application as soon as possible.

Our long-term commitment to our employees has contributed to Consat being recognized as one of Sweden’s Top 100 Career Companies for the thirteenth consecutive year! Read more at: www.consat.se & Your Career Starts Here - Consat (teamtailor.com)