Technical Service Technologist, Middle East & Turkey

Ingredion Incorporated; Dubai; Hybrid; AED 90,000 - 120,000; Full time

Job summary

A leading global ingredients company is seeking a Technical Service Technologist in Dubai to provide comprehensive technical support to customers in the innovation process. This role involves conducting application trials, developing relationships across teams, and contributing to product innovation initiatives within the food industry.

Benefits

Competitive salary and performance-based pay

Comprehensive benefits and wellness support

Flexible work arrangements

Career growth opportunities

Employee recognition program

Employee referral program

Qualifications

• Experience in a Technical Service, NPD, or Applications team.
• Track record of technically supporting customers in the food industry.
• Fluency in English; Arabic a plus.

Responsibilities

• Serve as the technical point of contact for assigned customers.
• Conduct application trials and development processes.
• Document and communicate project results to customers.

Skills

Technical support

Customer management

Application trials

Formulation and process development

Education

Degree in Food Technology or Food Engineering

Job description

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Technical Service Technologist, Middle East & Turkey

Apply locations Dubai time type Full time posted on Posted 24 Days Ago job requisition id Req-34619

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Dubai, UAE

Workplace type: Hybrid

Ingredion in Dubai is looking for a Technologist with NPD and Customer Management expience to support the Go-to-market team!

As a Technical Services Technologist , you will have w ell-developed knowledge and skills for technical support. Proficient in applying established professional, technical, and administrative disciplines.

This role reports to the Area Sales Manager, Middle East

What you will do:

• Be the technical point of contact for assigned customersand provide comprehensive technical support throughout the innovation process
• Conduct application trials involving formulation and process development
• Organize visits to/ from customers to the Ingredion Idea Labs (planning trials, meetings, and venue).
• Develop strong relationships across the technical and commercial teams.
• Documents technical work centrally and communicates project results internally as well as externally to customers.
• Evaluation of customer and competitor portfolio to gain insights and share knowledge with the team

What you will bring:

• Degree, or equivalent, in Food Technology or Food Engineering or other relevant discipline
• Experience in a Technical Service, NPD, or Applications team in specialty food ingredients.
• Experience of supporting and leading small projects delivering product innovation and proven track record of technically supporting customers in the food industry
• Fluent in English (verbal & written),
• Fluent in Arabic would be a plus
• Ability to travel within the region up to 40% of the working time

Who you are:

• Win with Customers – Understand and share needs, create distinctive value, build deep relationship.
• Drive for Results – Drive execution. Works collaboratively with others.
• Innovate - Foster new ideas and creative thinking to deliver innovative solutions
• Foresight – solve complex problems, develop creative solutions,
• Learning – Self-awareness, curious and open-minded, courageous Proactively build a good understanding of the customer to ensure own work is responsive to customer needs.

Why Join Ingredion?

• Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:
• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Flexible Work Arrangements – We value flexibility to support you both professionally and personally (add/remove depending on role workplace type)
• Career Growth – Learning, training, and development opportunities.
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Referral Program – Refer top talent and earn a bonus if they’re hired

Relocation Available:

Yes, Within Region

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Ingredion is a leading global, plant-based ingredients solutions company. We make sweeteners, starches, nutrition ingredients and biomaterials that are used by customers in everyday products from foods and beverages to paper and pharmaceuticals.

At Ingredion, we embrace possibilities and inspire each other to think big. Together, we are reimagining how we can make life better through our differentiated ingredients and innovative solutions.

We share an inspiring purpose — to make life better, for our colleagues, our customers, our communities, and the world. We belong to a culture of bold innovators, of people who believe that their skills, creativity, and passion can deliversolutions that canenhance people’s lives.

We create what's next, transforming our imagination into innovation.

Inclusion and Belonging

We have an inclusive and collaborative environment tobuild and grow a career in a multinational company.Here, everyone can be their authentic selves and bepart of a community of talented and caring people,interacting with professionals around the world, madeup of diverse backgrounds, cultures and industries. We are encouraged to think differently and innovatethrough collaboration and experimentation. We areconstantly imagining new ways to bring value to ourcustomers, through new ingredients, solutions, andways of working.

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