Technical Service Engineer

Responsibilities:

1. Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment.
2. Provide site service for customers as required including analyzing, troubleshooting and problem solving.
3. Reduce customers operational cost, ensure a high level of customer satisfaction by providing high quality services.
4. Establish and maintain a continuous positive relationship with customers including support and follow-up on customers concerns and problems.
5. Execute and complete all relevant reports in an accurate and timely manner.
6. Understand the importance of product quality and ensure a safe working environment.

Qualifications (Education, Knowledge, Working Experience):

1. Comprehensive knowledge on filling machines, 5-8 years hands-on experience with filling machines.
2. Familiar with A3Flex, A3CompactFlex, A3Speed, A1, TBA8 and TBA19.
3. Good understanding of Lamipak products application on filling machines.
4. Use of mechanical tools and measurement instruments.
5. Interpretation of electrical, mechanical and pneumatic drawings and diagrams.