Technical Sales / Service Manager (Board and Packaging)

Company Confidential; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

An established and fully integrated company is seeking a Technical Sales Manager for their paperboard business unit. This role involves providing technical support, developing training programs, and assisting the commercial team in identifying sustainable business strategies. The ideal candidate will have a strong technical sales background, excellent problem-solving abilities, and the skills to build relationships with customers and stakeholders. If you are ready to take on a dynamic role in a fast-paced environment and contribute to the growth of a leading company in the industry, this opportunity is for you!

Qualifications

• 5+ years of technical sales experience in paperboard, paper, or printing industry.
• Strong problem-solving skills and ability to analyze customer issues.

Responsibilities

• Provide pre and post sales technical support and introduce new products.
• Develop training programs for sales and channel partners.

Skills

Technical Sales Experience

Problem Solving

Interpersonal Skills

Presentation Skills

English Communication

Arabic Proficiency

Education

Bachelor's Degree

Master's Degree

Job description

We are an established and fully integrated Pulp and Paper producer in the world. Due to our expansion plan, we are now recruiting a Technical Sales Manager for our paper board Business Unit.

Responsibilities

• Provide pre and post sales technical support, and/or introducing new paperboard products to customers.
• Continuous follow-up and provide solutions to customers technical issues.
• Develop product training programs for sales and channel partners.
• To attend and provide technical updates including product training to distributors and customers.
• Conduct quarterly benchmarking study to assess correct value propositions.
• Communication and promotion of QPC (Product Selling Points) to industry / customers.
• Participation in industry trade exhibitions, conference and meetings.
• To assist and support commercial team to identify a sustainable business strategy and develop plans to ensure sales growth and profitability.
• Understanding the competitive landscape and defining a winning strategy for product business.

Requirements

• Bachelor or Masters Degree in a relevant field.
• Minimum 5 years technical sales experience, from paperboard, paper or printing industry.
• Excellent problem solving acumen to analyse (customer) issues and recommend appropriate solutions.
• Ability to function effectively in a fast-paced and dynamic business environment.
• Strong inter-personal and presentation skills and the ability to establish and maintain good working relationships with customer, team members and stakeholders.
• Proficient in English communication. Proficiency in Arabic is a Must.
• Able to travel extensively (at least 50%)
• Technical knowledge in Operations management and/or supply chain management.
• Good understanding of MEA regional paper board converter and printer markets.