Technical Pre-Sales Engineer

GamaLearn; Abu Dhabi; On-site; AED 100,000 - 150,000; Full time

Job summary

A leading EdTech company seeks an experienced Technical Sales Support professional to enhance its client engagement and sales performance across the Middle East and Africa. The role involves conducting product demonstrations, offering technical assistance, and ensuring a smooth transition for clients post-sale. Candidates should have a Bachelor's degree in Computer Science or related fields, with 5+ years experience in sales focusing on education technology, fluent communication in English and Arabic, and proven sales capabilities.

Qualifications

• 5+ years of experience in Business Development/Sales focusing on SMB and Enterprise clients within Education and Corporate training sectors.
• Fluent in English and Arabic, both spoken and written communication.

Responsibilities

• Provide technical pre-sales assistance and conduct client technical requirement analyses.
• Conduct engaging product demonstrations and in-depth technical presentations for prospective clients.
• Lead technical components of client proof-of-concepts (POCs), including product demos and solution configurations.

Skills

Technical Sales Support

Client Interaction Management

Sales Strategy Development

Product Demonstrations

Market Research

CRM Proficiency

Education

Bachelor's degree in Computer Science, IT, Education Technology, or Business

Master's degree (MBA or M.Ed.)

Job description

This is a remote position.

• 5+ years experience in Business Development/Sales focusing on SMB and Enterprise clients within Education and Corporate training sectors.
  
• Provide technical pre-sales assistance and effectively conduct client technical requirement analyses.
  
• Conduct engaging product demonstrations and in-depth technical presentations for prospective clients.
  
• Assist the business development team in preparing professional proposals, RFP/RFI responses, and tender documentation.
  
• Lead technical components of client proof-of-concepts (POCs), including product demos, solution configurations, and system integrations.
  
• Collaborate proactively with the customer relations team to ensure seamless post-sales transitions, sustained customer satisfaction, and successful product deployment.
  
• Work closely with sales teams to develop competitive strategies and optimal product positioning.
  
• Support the marketing team in creating product collateral, positioning material, and competitive market analysis.
  
• Continuously research, evaluate, and stay updated on emerging technologies and innovative solutions relevant to Education and Corporate training environments.
  
• Maintain detailed and accurate reporting, documentation, and activity tracking within an updated CRM system.
  
• Support, engage, and manage client interactions effectively across the broader Middle East and Africa (MEA) region.
  

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Education Technology, or Business.
  
• 3-5 years of experience in Pre-Sales, Technical Sales Support, or Sales Engineering roles, ideally within the EdTech or Education sector.
  
• Proven experience in selling digital assessment solutions and learning technologies.
  
• Strong record of successful sales engagements with both SMB and Enterprise-level clients.
  
• Demonstrated capability in delivering effective technical demonstrations and product presentations.
  
• Experience conducting detailed client-needs assessments and effective competitive intelligence analysis.
  
• Familiarity and relevant experience with Middle East & Africa (MEA) markets, specifically in the EdTech and digital assessment areas.
  
• Proven ability to manage technical client queries and fully support the sales cycle from lead generation through to closure.
  
• Effective use of CRM systems for accurately tracking client interactions, meetings, and follow-up actions.
  
• Fluent in English and Arabic, both spoken and written communication.
  
• Preferred Location: Candidate should be preferably based outside the UAE, i.e., within the MENA region.
  

Benefits

• Existing knowledge and professional experience specifically within the EdTech sector.
  
• Proven experience in preparing professional proposals and successfully writing tender documents.
  
• Master's degree (MBA or M.Ed.) desirable.
  
• Prior experience managing technical integrations and product configuration processes.