Technical Manager

NEP Singapore, India & MENA; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading broadcast services provider in Dubai seeks a Senior Engineer to manage remote broadcast projects. The role involves overseeing technical execution, collaborating with sales, and ensuring client satisfaction. Candidates should have a minimum of 5 years of experience in remote broadcasts and strong project management skills. This position offers dynamic challenges and collaborative opportunities.

Qualifications

• Minimum of 5 years’ experience in remote broadcast events.
• Experience with multi-venue events preferred.
• Knowledge of equipment used on international TV programs.

Responsibilities

• Oversee projects from bid through delivery.
• Support sales with pre-sales activities.
• Manage technical aspects of events on site.

Skills

Project management

Technical communication

Interpersonal skills

Commercial acumen

Job description

Overview

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Responsibilities

This role is responsible for taking a project from bid through delivery; supporting NEP at each stage. Working with sales prior to a bid on a specific job to ensure that we meet the technical expectations/requirements of the client. Supporting operations by creating the detailed build of materials and delivery by answering questions, working with all teams to be sure we deliver a reliable solution for our client and in some cases, being on site to TM an event.

The role requires a collaborative approach with good project management skills to manage different stakeholders for the lifecycle of each production; working with each of them to not just ensure reliable delivery for the client, but a profitable delivery for NEP.

Presales roles and responsibilities

• Work closely with the Sales Department to support pre-sales activities for both existing and new clients as and when required.
• Prepare a of Bill of Materials (BOM) required for sales quotations with a goal of maximizing profit for NEP and reliable delivery for our client
• Support or attend site survey activities and ensure accurate and timely report is prepared.
• Responsible for creating a build of materials for each assigned project; this is the detailed list of equipment that is required to deliver the service quoted to the client
• For assigned projects, be the central point of contact to ensure issues are identified and resolved quickly and efficiently and all parties involved are aware
• Collaborate with the allocation, engineering, rental and sales departments to find solutions that meet client & NEP requirements.
• Collaborate with sales to identify additional opportunities for NEP revenue or reduce cost, but meet contractional delivery
• Be the onsite technical manager as requested. In those cases:
  • Manage all technical aspects of the show from the set up to the strike of the compound.
  • Supervise the installation, testing, and operation of broadcast equipment.
  • Direct and supervise technical staff on site for remote events.
  • Act as on-site liaison between the client, crew, and engineers.
  • Submit notes, technical reports and other show-appropriate reports upon completion of the event to the production book.
• Work with sales and finance to ensure projects are billed in a timely manner, capturing all costs associated with the project

Position requirements

• Minimum of 5 years’ experience of working as a Sr. Engineer remote broadcast events, significant experience with multi-venue events strongly preferred.
• Significant knowledge of the equipment and processes used on international TV programs, experience with ST2110 IP preferred
• Self-starter, results-oriented, demonstrated willingness to learn and strong communication skills
• Able to effectively lead and manage in a dynamic and challenging environment, remaining calm under pressure, yet knowing when to escalate issues
• Strong interpersonal and communication skills with the ability to work effectively with a wide range of stakeholders.
• Commercial acumen and financial awareness