Technical Lead and Solution Architect - Microsoft Dynamics 365 CE

TheSolutionglobal.com; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Technical Lead and Solution Architect for Microsoft Dynamics 365 Customer Engagement. In this pivotal role, you will lead the implementation of Dynamics 365 CE/CRM, ensuring that applications are designed and configured to meet business needs. With a focus on improving efficiency through business process re-engineering, you will provide functional consultancy in enterprise projects. This position offers the opportunity to work on full life cycle implementations across multiple versions of Dynamics CRM, making a significant impact in a dynamic environment. If you have a passion for driving successful CRM implementations, this role is for you.

Qualifications

• Minimum 15 years of experience in Dynamics CE/CRM implementation and consultancy.
• Proven track record in leading end-to-end implementations.

Responsibilities

• Lead Dynamics 365 CE implementation as the primary contact.
• Design and configure applications to meet business requirements.
• Review and re-engineer business processes for improved efficiency.

Skills

Dynamics 365 Customer Engagement

CRM implementation

Business process re-engineering

Functional consultancy

Job description

Job Responsibilities:

• Lead Dynamics 365 Customer Engagement (CE / CRM) implementation, acting as the primary point of contact.
• Design, build and configure applications to meet business process and application requirements.
• Provide functional consultancy in enterprise projects implementation using Microsoft Dynamics 365 CE / CRM platform.
• Actively involve in reviewing business processes, re-engineering the processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.

Experience Requirements:

• Minimum 15 years Dynamics CE / CRM implementation and consultancy experience.
• Experience in leading end to end implementation.
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM / 365.

Position: Technical Lead and Solution Architect - Microsoft Dynamics 365 CE

Location: Dubai, Dubai, United Arab Emirates