Technical Authority Expert

Ericsson; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Ericsson in Dubai seeks a Level 2 Unix/Linux Systems Specialist to lead technical operations, support customers, and coordinate offshore teams. You will work with Solaris, Linux, SPARC/Oracle hardware, and cloud platforms, delivering advanced troubleshooting and DR planning.

The role requires 8+ years in infrastructure, NFV/SDN or cloud and strong ITIL knowledge headquartered in the UAE. You will coordinate with design teams, Level 3 support, and vendors, developing automation using Ansible and

Qualifications

• Minimum 8+ years in infrastructure, NFV, SDN or cloud environments.
• Hands-on Solaris 10/11 system administration and recovery procedures.
• Experience with SPARC/Oracle hardware and clustering technologies.
• Strong Red Hat Enterprise Linux expertise across multiple versions.
• Proven ability to manage complex incidents with ITIL processes.

Responsibilities

• Lead technical coordination on customer sites and oversee offshore teams.
• Provide advanced support for Solaris, HP-UX, Linux, HA clusters, and DR solutions.
• Participate in customer projects involving Red Hat, Oracle, Dell, HP, and enterprise tech.
• Advise on system integration, architecture, and solution presentations.
• Manage customer technical requests and provide progress updates.
• Handle incidents, outages, and disaster recovery from inception to resolution.
• Troubleshoot OS, plan recovery strategies, and restore systems as needed.
• Coordinate with design teams, Level 3 support, and vendors to resolve issues.
• Develop automation using Ansible and Infrastructure-as-Code tools.
• Maintain configurations, plan changes, and follow ITIL best practices.

Skills

Infrastructure NFV/SDN/Cloud

Solaris 10/11 administration

RHEL 6/7/8/9 expertise

HP-UX knowledge

SPARC/Oracle hardware

High-availability clustering

Disaster recovery planning

Customer-facing coordination

ITIL incident management

Self-learning with minimal supervision

Education

Bachelor's degree in Computer Science or related field

Tools

Ansible

Infrastructure as Code

Oracle VM

ZFS storage

Monitoring tools

Job description

Join our Team

About This Opportunity

Join Ericsson and help solve complex infrastructure challenges that power global connectivity. We're seeking a Level 2 Unix/Linux Systems Specialist to lead technical operations, manage customer-facing support, and coordinate offshore teams. You'll ensure production systems meet Service Level Agreements while working with industry-leading technologies across Solaris, Linux, and cloud platforms.

What You Will Do

• Lead technical coordination on customer sites and oversee offshore teams to maintain system performance and stability
• Provide advanced technical support for Solaris, HP-UX, Red Hat Linux, high-availability clusters, and disaster recovery solutions
• Participate in customer projects involving Red Hat, Oracle, Dell, HP, and other enterprise technologies
• Advise on system integration, architecture, and solutions; support customer presentations and documentation
• Manage customer technical requests independently and provide regular progress updates
• Handle critical incidents, outages, and disaster recovery scenarios from inception to resolution
• Troubleshoot operating systems, restore systems after failures, and plan recovery strategies
• Coordinate with design teams, Level 3 support, and vendors to resolve complex technical issues
• Develop and implement automation using Ansible and Infrastructure-as-Code tools
• Maintain system configurations, plan changes, and follow ITIL best practices

You Will Bring

• 8+ years of experience in infrastructure, NFV, SDN, or cloud environments
• Hands-on expertise managing Solaris 10/11 systems, including recovery procedures
• Experience with SPARC/Oracle hardware, LDOM, Zones, Oracle VM, and Sun Cluster technologies
• Proficiency with storage systems (ZFS, UFS, QFS) and enterprise storage solutions
• Strong knowledge of Red Hat Enterprise Linux (RHEL 6/7/8/9), HP-UX, and clustering solutions
• Ability to work independently with customers and manage technical requests
• Experience with ITIL processes and incident management
• Understanding of virtualization, automation concepts, and monitoring tools
• Degree in Computer Science or related field (or equivalent experience)
• Willingness to learn continuously with minimal supervision

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.learn more.

Primary country and city:

United Arab Emirates (AE) || Dubai

Req ID:

788281