Technical Advisor Perfect Welding

Service Agreement Middle East; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Technical Advisor to provide expert advice and support for welding solutions in the Middle East. This role involves troubleshooting technical issues, conducting training events, and ensuring customer satisfaction through effective relationship management. The ideal candidate will have a strong background in technical sales, particularly in the welding sector, and the ability to communicate complex concepts clearly. If you are a motivated individual ready to make an impact in a dynamic environment, this opportunity is for you.

Qualifications

• Minimum of 5 years of experience in technical sales, preferably in welding.
• Proficient in CRM software and Microsoft Office Suite.

Responsibilities

• Provide technical advice and support for customers and distributors.
• Responsible for after and presales activities for automation products.
• Conduct technical training events for clients in the region.

Skills

Welding processes and equipment

Troubleshooting technical issues

B2B business experience

Relationship management

Verbal and written communication in English

Explaining complex technical concepts

Presentation skills

Customer satisfaction focus

Aftersales support

Analytical skills

Understanding cultural nuances in the Middle East

Welding technology or engineering certifications

Education

5+ years in technical sales

Electrical knowledge

Proficiency in English

Knowledge of Arabic or regional languages

CRM software proficiency

Familiarity with Microsoft Office Suite

Valid driver's license

Tools

CRM software

Microsoft Office Suite

Job description

As we don't have a legal entity in the UAE, this collaboration will be based on a service agreement between Fronius and the independent Technical Advisor.

Tasks & Responsibilities

Functional

• Providing technical advice for customers, distributors, and dealers
• Welding/technical software commissioning/system integration
• Operating and programming robot control units Automation (mainly Cladding & Orbital)
• Arranging technical training events for distributors, dealers, and end clients in the region
• Welding / electrical / mechanical and software technical installation / commissioning / verification production support creating parameters of mechanized welding systems
• Cooperation to generate sales and contracts in coordination with Representative
• Providing support for complex system configurations
• System integration on location
• Interface between Representative and ESM TechSupport International & Automation
• Mechanized welding using Fronius system controllers (standard components)
• Being the first contact point for all service issues from PW from all countries in the Middle East in coordination with Fronius International
• Responsible for after and presales activities of PW
• Being involved in all presales discussions of the big projects for PW, the automation systems, and robotics
• Responsible for all kinds of services regarding automation products and systems as well as robotic welding systems

You will report directly to the responsible Export Sales Manager for the region.

Skills & Requirements

Skills:

• Understanding of welding processes and equipment
• Ability to troubleshoot and solve technical issues related to welding equipment
• Experience in B2B business, preferably in the welding or industrial equipment sector
• Ability to develop and maintain relationships with key clients
• Excellent verbal and written communication skills in English
• Ability to explain complex technical concepts
• Presentation skills for demonstrations and client meetings
• Strong focus on customer satisfaction
• Ability to provide aftersales support and handle customer complaints effectively
• Analytical skills to assess customer needs and provide appropriate solutions
• Understanding of cultural nuances in the Middle East
• Certifications in welding technology or engineering (preferred)

Requirements:

• Minimum of 5 years of experience in technical sales, preferably in the welding industry
• Electrical knowledge
• Proficiency in English
• Knowledge of Arabic or other regional languages is a plus
• Proficient in using CRM software and other sales tools
• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint)
• Willingness to travel extensively within the Middle East region
• Valid residency status or ability to obtain a work visa for the UAE
• Strong team player with the ability to work independently
• High level of self-motivation and initiative
• Valid driver's license

Are you ready for Fronius? Apply online now and become part of the Fronius family!