Technical Advisor Perfect Welding

Service Agreement Middle East; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading service provider in the region is seeking an experienced Technical Advisor. The role involves providing technical advice, troubleshooting, and system integration in the welding industry. Candidates should possess strong communication skills, technical sales experience, and a commitment to customer satisfaction. Travel within the Middle East is required. Apply now to join a dynamic team.

Qualifications

• Minimum of 5 years of experience in technical sales, preferably in welding.
• Electrical knowledge essential.
• Proficient in English; Arabic is a plus.
• Willingness to travel extensively.
• Strong team player with motivation.

Responsibilities

• Provide technical advice for customers and dealers.
• Commissioning systems and software integration.
• Arrange technical training events for clients.
• Support complex system configurations.
• First contact point for service issues.

Skills

Understanding of welding processes and equipment

Ability to troubleshoot and solve technical issues

B2B business experience

Relationship development with clients

Excellent communication skills in English

Presentation skills

Customer satisfaction focus

Analytical skills

Education

Certifications in welding technology or engineering

Tools

CRM software proficiency

Microsoft Office Suite

Job description

As we dont have a legal entity in the UAE this collaboration will be based on a service agreement between Fronius and the independent Technical Advisor.

Tasks & ResponsibilitiesFunctional

• Providing technical advice for customers distributors and dealers
• Welding/technical software commissioning/system integration
• Operating and programming robot control units Automation (mainly Cladding & Orbital)
• Arranging technical training events for distributors dealers and end clients in the region
• Welding / electrical / mechanical and software technical installation / commissioning / verification production support creating parameters of mechanized welding systems
• Cooperation to generate sales and contracts in coordination with Representative
• Providing support for complex system configurations
• System integration on location
• Interface between Representative and ESM TechSupport International & Automation
• Mechanized welding using Fronius system controllers (standard components)
• Being the first contact point for all service issues from PW from all countries in the Middle East in coordination with Fronius International
• Responsible for after and presales activities of PW
• Being involved in all presales discussions of the big projects for PW the automation systems and robotics
• Responsible of all kind of services in regards to automation products and systems as well as robotic welding systems

You will report directly to the responsible Export Sales Manager for the region.

Skills & RequirementsSkills:

• Understanding of welding processes and equipment
• Ability to troubleshoot and solve technical issues related to welding equipment
• Experience in B2B business preferably in the welding or industrial equipment sector
• Ability to develop and maintain relationships with key clients
• Excellent verbal and written communication skills in English
• Ability to explain complex technical concepts
• Presentation skills for demonstrations and client meetings
• Strong focus on customer satisfaction
• Ability to provide aftersales support and handle customer complaints effectively
• Analytical skills to assess customer needs and provide appropriate solutions
• Understanding of cultural nuances in the Middle East
• Certifications in welding technology or engineering (preferred)

Requirements:

• Minimum of 35 years of experience in technical sales preferably in the welding industry
• Electrical knowledge
• Proficiency in English
• Knowledge of Arabic or other regional languages is a plus
• Proficient in using CRM software and other sales tools
• Familiarity with Microsoft Office Suite (Word Excel PowerPoint)
• Willingness to travel extensively within the Middle East region
• Valid residency status or ability to obtain a work visa for the UAE
• Strong team player with the ability to work independently
• High level of selfmotivation and initiative
• Valid drivers license

Are you ready for Fronius Apply online now and become part of the Fronius family!

Required Experience:

Unclear Seniority