Technical Account Manager - BytePlus

ByteDance; Dubai; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading technology company in Dubai is looking for a candidate to work on innovative AI solutions. This role involves collaborating with product teams and local partners to develop solutions tailored for the MEA region. The ideal candidate will ensure customer satisfaction through successful delivery of projects. This is an exciting opportunity to be part of a rapidly growing company in the tech space.

Responsibilities

• Work closely with product teams to understand solution capability in the MEA region.
• Collaborate with local solution partners for localized delivery.
• Develop customer-facing solution proposals and roadmaps.
• Coordinate with product teams for project execution plans.
• Ensure successful solution delivery and customer satisfaction.

Job description

Responsibilities

This is a once-in-a-lifetime opportunity to join the world's fastest-growing startup as well as the biggest unicorn by valuation. With ByteDance's vision to build global platforms of creation and interaction, BytePlus is devoted to developing innovative technologies and products for businesses to fuel their next wave of growth. It is the best time to join us and pave into the new era together!

Responsibilities:

1. Work closely with product teams to understand and assess solution capability and readiness in the MEA region.
2. Collaborate with local solution partners to develop joint solutions for localized delivery.
3. Work with customers to understand their business strategy and develop customer-facing solution proposals and roadmaps. The solutions include AI infrastructure platforms, AI agent platforms, data analytics, customized AI use cases, and private cloud.
4. Coordinate with product teams and local solution partners to develop a project execution plan.
5. Responsible for the success of solution delivery, delivery risk assessment, and customer satisfaction.