Team Leader, Vendor Management

noon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consumer commerce platform in Dubai seeks a Team Leader to manage vendor relationships, ensure manpower supply, and support operational functions. The ideal candidate has a relevant degree and 2–4 years of experience in vendor management. Strong communication and stakeholder management skills are essential. This role requires adaptability and a proactive mindset to thrive in a dynamic environment.

Qualifications

• 2–4 years of experience in vendor management, preferably in rider or manpower supply operations.
• Experience in engaging with vendors to ensure service quality.

Responsibilities

• Manage vendor relationships and ensure continuous manpower supply across all locations.
• Support country teams in executing hiring plans in a timely manner.
• Monitor and ensure consistent rider availability across operational sites.
• Liaise with legal, procurement, and HR departments to close contracts.
• Oversee onboarding and offboarding processes of riders.

Skills

Strong communication and stakeholder management skills

Proficiency in Microsoft Excel and/or Google Sheets

Relentlessly resourceful

Adaptability and willingness to learn

Education

Bachelor’s or Master’s degree in a relevant field

Tools

Driver onboarding tools

Workforce management tools

Job description

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Every door, every day.

What you’ll do:

As a Team Leader, you will play a critical role in supporting the vendor operational and administrative functions of Supermall. This role involves acting as a bridge between vendors, riders, and internal departments.

• Manage vendor relationships and ensure continuous manpower supply across all locations.
• Support country teams in executing hiring plans in a timely and structured manner.
• Monitor and ensure consistent rider availability across operational sites.
• Engage daily with vendors to ensure alignment and service quality.
• Track and manage attendance for all hired manpower.
• Liaise with legal, procurement, and HR departments to close contracts and renewals on time.
• Oversee onboarding and offboarding processes of riders per established SOPs.
• Engage regularly with riders to understand challenges and share feedback with the Country Head.
• Manage end-to-end procurement and finance cycles, including PR and FIN ticket creation, petty cash reconciliation, cost monitoring, and vendor master maintenance.

What you’ll need?

• Strong communication and stakeholder management skills.
• Bachelor’s or Master’s degree in a relevant field.
• Proficiency in Microsoft Excel and/or Google Sheets.
• 2–4 years of experience in vendor management, preferably in rider or manpower supply operations.
• Prior experience using driver onboarding and workforce management tools.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.