Responsible for the spare parts product centre in Dubai
Ensure team workflow and effectiveness
Process development and continuous improvement within and cross functional departments, quote/order release, shipping, material management etc...
Process development and continuous improvement cooperation with worldwide and various teams
Oversee, assists whenever necessary in releasing quotes/orders
Manage case file handling, customer contact Dubai and relevant areas
Prepare various reports
Hit Rate management
Budget tracking
Team cooperation with IGC, Problem solving and governance
Training of employees, secure onboarding
Communicate with legal department and other financial departments in headquarters
Regularly review and update all relevant procedures to ensure order processing is operating in the most efficient manner
You can help us with these qualifications:
Very good oral and written communication skills in English
Minimum 5 years experience in the same field with Accounting background preferably within the Engineering industry
Good level of Computer skills; proficient in using Microsoft Office (Word, Excel, PowerPoint)
Excellent verbal, written and telephone communication skills required.
Must be well organized, able to work under time constraints and have the ability to multi task in a fast paced environment meeting deadlines as set by manager.
Excellent interpersonal skills with the ability to work well with customers, colleagues, management and other departments.
Must have the ability to work independently solving problems on orders by reaching out to key stakeholders and analyzing the order file in order to make accurate decisions on execution.
Pro-active approach to job responsibilities is a must.
Must be enthusiastic, self-motivated and demonstrate excellent problem solving and decision making skills.
Intermediate knowledge of computer applications such as SAP
Must have strong computer systems experience and abilities to process through complex order management system. SAP experience strongly preferred.
Ability to self-manage especially with regards to execution, accountability and prioritization.