Team Leader (seasonal) - F&B Service - Jumeirah Burj Al Arab

Jumeirah Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

An opportunity is available for a Team Leader (Seasonal) at an iconic luxury hotel in the UAE. The role includes supervising and guiding the Food & Beverage service team, ensuring exceptional guest experiences, and maintaining high operational standards. Ideal candidates should have at least one year of experience in a luxury setting, be proficient in English, and possess strong leadership skills. Competitive tax-free salary benefits and various perks make this position attractive.

Benefits

Tax-free salary

Generous F&B benefits

Reduced hotel rates

Flights home

Life insurance

Qualifications

• 1-2 years experience in a similar role in a 5-star luxury property.
• Proficient in English and a second language (desirable).
• Strong F&B background.

Responsibilities

• Supervise daily operations and guide the F&B service team.
• Lead pre-shift briefings for the team.
• Handle guest inquiries and ensure high service standards.

Skills

Customer Service

Leadership

Multi-cultural Communication

Tools

Microsoft Office

Opera (Cloud)

Micros

Sevenrooms

Job description

Team Leader (seasonal) - F&B Service - Jumeirah Burj Al Arab

United Arab Emirates

Job Description

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties
across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the
opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts,
esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability
to craft distinctive, purposeful experiences for the world’s most discerning travellers.

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s
exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury
hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job:

An exciting opportunity has arisen for a Team Leader (Seasonal) to join the Jumeirah Burj Al Arab team. The main duties and responsibilities of this role:

• Supervise daily operations and guide the F&B service team to meet departmental goals and service standards.
• Lead pre-shift briefings to communicate duties, updates, and directives from management to ensure team alignment.
• Delegate tasks effectively and ensure team members are motivated, productive, and delivering consistent guest service.
• Handle guest inquiries and complaints professionally, ensuring resolution and escalation where needed.
• Maintain accurate reports and records, and conduct regular checks and audits to uphold service quality and compliance.
• Provide expert guidance on food, beverage, and destination dining themes, ensuring a memorable guest experience.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a strong F&B background in a 5-star luxury property or a standalone/branded restaurant.
• Proficient in English and a second language (Russian or European languages are desirable).
• Strong knowledge of Microsoft Office products, Opera (Cloud), Micros and Sevenrooms.
• Experience working in a multi-cultural environment; confident in successfully handling complaints of various severity.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.