Team Leader - Housekeeping - Jumeirah Dar Al Masyaf

Dubai Holding; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hospitality brand in the UAE is seeking an experienced Team Leader for their Housekeeping team at Jumeirah Dar Al Masyaf. This role involves supervising cleaning staff, ensuring cleanliness standards are met, and managing supplies. The ideal candidate has two years of experience in a luxury hotel and a strong focus on customer service and details. This position offers a competitive tax-free salary and various benefits.

Benefits

Attractive tax-free salary

F&B benefits

Reduced hotel rates

Health care package

Accommodation

Life insurance

Qualifications

• Two years of experience in the same role in a 5-star luxury property.
• Proficient in English, additional language is desirable.
• Strong customer service orientation, speed, accuracy, and attention to detail.

Responsibilities

• Monitor cleanliness and room status of assigned blocks.
• Supervise housekeeping attendants in cleaning tasks.
• Conduct regular inspections and report issues.
• Oversee stock levels and usage of supplies.
• Ensure safe use of cleaning chemicals and equipment.

Skills

Customer service orientation

Attention to detail

Team player

Job description

About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Madinat Jumeirah, Jumeirah’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An opportunity has arisen for a Team Leader to join the Housekeeping team in Jumeirah Dar Al Masyaf. The main duties and responsibilities of this role:

• Monitor the cleanliness and room status of assigned blocks and public areas, ensuring standards are consistently met.
• Supervise housekeeping attendants in executing routine and deep cleaning tasks across guest rooms, corridors, and service areas.
• Conduct regular inspections and report or escalate damaged, missing, or unpleasant conditions for prompt resolution.
• Oversee stock levels and proper usage of housekeeping trolleys, supplies, and equipment; ensure readiness for daily operations.
• Ensure correct and safe use of cleaning chemicals and equipment by the team.
• Enforce adherence to Jumeirah’s safety, security, hygiene, and operational standards at all times. Support and guide team members, ensuring smooth communication, coordination, and task delegation.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Two years of experience in the same role in a 5-star luxury property.
• Proficient in English, additional language is desirable.
• Strong customer service orientation, speed, accuracy, and attention to detail.
• Team player with adaptability and appreciation of cultural diversity.

Aboutthe Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.