Team Leader - Housekeeping

Hyatt Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Hyatt Corporation is seeking a Team Leader in Housekeeping for their Dubai location. This full-time role involves managing room cleanliness, addressing guest concerns, and overseeing housekeeping staff operations. Candidates should have at least 2 years of hotel operations experience and preferably a degree in Hospitality or Tourism Management.

Qualifications

• Minimum of 2 years experience in hotel operations.
• Preferred degree in Hospitality or Tourism Management.
• Strong problem-solving, administrative, and interpersonal skills.

Responsibilities

• Address guest complaints promptly to ensure satisfaction.
• Monitor cleanliness and organization of work areas.
• Ensure staff punctuality and manage assignments.

Skills

Problem-solving

Administrative skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism Management

Job description

Team Leader - Housekeeping

Hyatt Place Dubai / Jumeirah AE - DU - Dubai

Position: Housekeeping / Laundry - Entry Level Manager - Full-time

Req ID: DUB005646

Summary:

Hyatt Hotels have built a reputation for surpassing standard accommodations by curating enriching experiences for our guests. Through striking design, inventive culinary offerings, and attentive service, Hyatt views each hotel stay as an opportunity to inspire. Hyatt Place, a refreshing interpretation of Hyatt, offers a relaxed ambiance with exceptional standards. You play a pivotal role in bringing this vision to life.

Responsibilities:

• Address guest complaints promptly to ensure their satisfaction.
• Monitor and uphold cleanliness, sanitation, and organization of work areas.
• Verify room status on the A.M. report, report discrepancies, and prioritize check-out room updates.
• Ensure punctuality and attendance of staff; document tardiness or absences.
• Coordinate staff breaks and distribute assignment sheets, guiding on priorities.
• Manage guest room keys and communication devices, maintaining security and accurate records.
• Communicate any changes to assignment sheets during shifts.
• Conduct regular inspections of floor closets for supply levels.

Qualifications:

• Degree or diploma in Hospitality or Tourism Management preferred.
• Minimum of 2 years experience in hotel operations.
• Strong problem-solving, administrative, and interpersonal skills.