Team Leader - F&B Service - Jumeirah Al Naseem

Jumeirah; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Jumeirah Al Naseem is seeking a Team Leader for its F&B Service team. The role involves supervising operations, leading a team, and ensuring exceptional guest experiences. Ideal candidates will have experience in luxury hospitality, proficiency in English, and strong knowledge of F&B service standards. This position offers a competitive tax-free salary and various employee benefits.

Benefits

Competitive tax-free salary

Generous F&B benefits

Discounted hotel rates worldwide

Comprehensive health and leave packages

Flights and accommodation

Life insurance

Incentives and other employee benefits

Qualifications

• 1-2 years experience in a similar role in a 5-star luxury property.
• Proficiency in a second language (Russian or European languages preferred).
• Strong knowledge of F&B service standards.

Responsibilities

• Supervise daily operations and guide the F&B service team.
• Lead pre-shift briefings and delegate tasks.
• Handle guest inquiries and maintain quality checks.

Skills

Proficiency in English

Multicultural experience

Guest complaint handling

Tools

Microsoft Office

Opera (Cloud)

Micros

Sevenrooms

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia, and Africa. Since opening the iconic Jumeirah Burj Al Arab in 1999, the brand is renowned worldwide for its beachfront resorts, city hotels, and luxury residences. Notable properties include Jumeirah Olhahali Island in the Maldives, Jumeirah Capri Palace in Italy, and Jumeirah Carlton Tower in London. The brand is known for warm service and creating distinctive guest experiences.

About Madinat Jumeirah:

Madinat Jumeirah is a mega-resort featuring four ultra-luxurious hotels: Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam, and Jumeirah Dar Al Masyaf. It offers 2km of pristine beach, Talise Spa, modern leisure facilities, and a range of accommodations from penthouses to private summerhouses. The resort hosts over 50 restaurants and bars, a traditional souk, and various shopping outlets.

About the Job:

An opportunity has arisen for a Team Leader to join the F&B Service team at Jumeirah Al Naseem. The main duties include:

1. Supervising daily operations and guiding the F&B service team to meet goals and standards.
2. Leading pre-shift briefings to communicate duties and updates.
3. Delegating tasks and motivating team members.
4. Handling guest inquiries and complaints professionally.
5. Maintaining reports, records, and conducting quality checks.
6. Providing guidance on food, beverage, and dining themes to ensure memorable experiences.

About You:

The ideal candidate will have:

1. One or two years of experience in a similar role within a 5-star luxury property or standalone/branded restaurant.
2. Proficiency in English and a second language (Russian or European languages preferred).
3. Strong knowledge of Microsoft Office, Opera (Cloud), Micros, and Sevenrooms.
4. Experience in a multicultural environment and handling guest complaints effectively.

Benefits:

We offer a competitive tax-free salary paid in AED, along with generous F&B benefits, discounted hotel rates worldwide, comprehensive health and leave packages, flights, accommodation, life insurance, incentives, and other employee benefits, making this a highly attractive role within a prestigious luxury brand.