Team Leader - Direct Sales

RAKBANK; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading banking institution in Dubai is seeking a Team Leader to build and nurture the sales team. The ideal candidate will have at least 4 years of experience in the Credit Card/Personal Loans sector and a degree in Banking or Business Administration. Key responsibilities include directing sales operations, developing strategic sales plans, and achieving financial targets while fostering strong customer relationships.

Qualifications

• Minimum 4 years’ experience in Credit Card / Personal Loans business.

Responsibilities

• Direct the management and optimization of the sales team.
• Develop strategic sales plans to expand the customer base.
• Achieve growth and hit sales targets by managing the team.
• Build and promote long-lasting customer relations.
• Manage relationships with internal and external stakeholders.

Skills

Communication skills

Negotiation skills

Sales orientation

Teamwork

Adaptability

Education

Bachelor’s degree in Banking, Business Administration, or related field

Job description

What You Will Be Doing

The Team Leader is tasked with building and nurturing the sales team, managing sales operations, and implementing strategies that enable the business to consistently achieve and exceed its goals.

Key Responsibilities

• Direct the management and optimization of the sales team.
• Develop and implement strategic sales plans to expand the customer base and solidify our presence.
• Achieve growth and hit sales targets by effectively managing the team and assessing their strengths and weaknesses.
• Build and promote healthy, long-lasting customer relations.
• Develop and implement new sales initiatives, strategies, and programs to capture key demographics.
• Manage relationships with internal and external stakeholders.
• Manage budgets and update financial records.
• Motivate and direct the Sales agents to meet financial targets.
• Provide specialist information, guidance, and advice to customers through excellent customer service to resolve queries.
• Ensure effective sales achievements by sourcing quality deals from various channels.
• Conduct comprehensive data collection and analysis to identify key insights and develop effective solutions that align with business requirements.

What You Should Have

• Communication skills: Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way.
• Negotiation skills: Must possess the ability to communicate and influence others to arrive at a mutually agreeable solution.
• Sales orientation: Has the ability to persuade others to accept products, services or ideas in order to meet a specific need.
• Teamwork: Works collaboratively with others, sharing information and supporting colleagues to achieve common goals.
• Adaptability: Shows flexibility in response to changing circumstances and can adjust strategies to meet new challenges.

What We Are Looking For

• Bachelor’s degree in Banking, Business Administration, or a related field.
• Minimum 4 years’ experience in Credit Card / Personal Loans business.