Team Leader - Controls | Dubai, UAE

Team Leader - Controls

Description

As a Team Leader - Controls your role is to manage KYC appraisals, FIRCO screening, and onboarding processes for vendor channel partners. This includes identifying and mitigating risks, managing IRBL files, ensuring compliance with SLAs, and maintaining governance standards. The role also involves centralized incident reporting, scorecard production, and collaboration with internal teams for seamless operations.

What You Will Be Doing

• Oversee KYC appraisals and FIRCO alert screenings, ensuring accurate clearance.
• Identify and mitigate risks during onboarding processes.
• Evaluate and present compliance proposals after thorough analysis.
• Manage IRBL/IBPS files and control checker queues for FIRCO clearance.
• Develop and implement efficient onboarding processes for vendor partnerships.
• Ensure compliance with governance standards, contracts, and documentation requirements.
• Monitor SLAs, conduct vendor performance reviews, and resolve issues promptly.
• Collaborate with procurement and legal teams for contract preparation and review.
• Lead digitization initiatives, including product expertise and process enhancements.
• Act as a SPOC for compliance, controls, and BPM improvements, ensuring alignment with governance frameworks.
• Address documentation fraud and validation failures, maintaining the bank's onboarding standards.
• Facilitate training, process audits, and MIS updates for improved efficiency and quality.

• University degree or equivalent.
• ACAMS certification is preferred.
• Knowledge of credit, compliance, structural, and market risks, with the ability to effectively mitigate known and potential risks to ensure quality onboarding.
• Sharp analytical skills, with the ability to maintain a balance between risk, cost, reward, and improved client experience.
• Project and time management skills for superior service delivery to internal and external customers.