Team Lead Site Reliability Engineer

Sana Commerce; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

Sana Commerce in Dubai invites an experienced Site Reliability Engineer to lead the SRE team, defining objectives and guiding reliability while balancing cost and performance. You will collaborate with platform and product engineers to embed reliability into the software lifecycle and develop SRE policies with SLOs, SLIs, and error budgets.

You will drive automation to reduce toil, oversee incident management and post-mortems, and mentor a high-performing team as you stay current with the latest

Qualifications

• 5+ years in Site Reliability Engineering with 2 years in a leadership role.
• Hands-on Azure cloud experience including designing, deploying and managing cloud-native infrastructure.
• Experience with container orchestration (Kubernetes).
• Strong understanding of network protocols, load balancing, and high availability configurations.
• Experience applying software development solutions to SRE and familiarity with languages such as PowerShell, C#, Python, Go, or Java.
• Experience with automation tools and infrastructure as code (Terraform, Ansible).
• Proficiency in monitoring/logging tools (Prometheus, Grafana, ELK Stack); Dynatrace a plus.
• Excellent problem-solving skills with ability to tackle complex issues under pressure.
• Outstanding leadership and mentoring abilities with strong cross-functional collaboration.

Responsibilities

• Lead the SRE team and set objectives for reliability while balancing cost and performance SLAs.
• Collaborate with platform & product engineering to embed reliability and best practices into the SDLC.
• Develop and implement SRE policies including SLOs, SLIs and error budgets.
• Drive automation across operations to reduce toil and improve scalability.
• Oversee incident management, post-mortems and root-cause analyses.
• Facilitate capacity planning and scalability exercises to manage growth.
• Coordinate disaster recovery plans and testing for business continuity.
• Mentor team members and foster a culture of continuous improvement.
• Stay up to date with SRE trends and advocate adoption where appropriate.

Skills

Leadership

Problem-solving

Communication

Mentoring

Education

Bachelor's or Master’s in CS/Engineering

Tools

Microsoft Azure

Kubernetes

Terraform

Ansible

Prometheus

Grafana

ELK Stack

Dynatrace

PowerShell

C#

Python

Go

Java

Job description

What youll be doing:

• Leading the SRE team setting objectives and guiding the team towards achieving high reliability while balancing cost and performance SLAs.
• Collaborating with platform & product engineering teams to embed reliability and operational best practices into the software development lifecycle.
• Developing and implementing SRE policies and practices including service level objectives (SLOs) service level indicators (SLIs) and error budgets.
• Driving automation across operations to reduce toil improve system performance ensure scalability with a reasonable amount of allergic response towards repetitive manual work.
• Overseeing incident management post-mortem analyses and root cause investigations to prevent future outages and enhance system reliability.
• Facilitating capacity planning and scalability exercises to manage growth and ensure the efficient use of resources.
• Facilitating disaster recovery plans & testing to ensure business continuity for our customers webstores.
• Encouraging a culture of continuous improvement by mentoring team members and fostering innovation within the team.
• Staying up to date with the latest trends and technologies in SRE and advocating for their adoption where appropriate.

Qualifications :

What youll bring:

• Bachelors or Masters degree in Computer Science Engineering or a related technical field.
• At least 5 years of experience in Site Reliability Engineering with 2 years in a leadership or management role.
• Proven hands-on expertise in Microsoft Azure including designing deploying and managing cloud-native infrastructure. Experience with container orchestration (e.g. Kubernetes) is required.
• A deep understanding of network protocols load balancing and high availability configurations.
• Experience in applying software development solutions to SRE and familiarity with programming languages such as (preferably) PowerShell and C# or else Python Go Java etc.
• Experience with automation tools infrastructure as code (e.g. Terraform Ansible).
• Proficiency in monitoring and logging tools (e.g. Prometheus Grafana ELK Stack) and in implementing comprehensive monitoring solutions. Dynatrace knowledge is a plus.
• Excellent problem-solving skills with a proven ability to tackle complex issues under pressure.
• Outstanding leadership qualities with a track record of mentoring and developing high-performing teams.
• Exceptional communication and collaboration skills capable of working effectively with cross-functional teams.

Additional Information :

Who we are

At Sana Commerce our values drive everything we do:

• Champions of Our League We deliver lasting success balancing quick wins and long-term value
• Supercharge Our Customers Were revolutionizing B2B commerce together helping our customers to lead and succeed
• Determined to Grow We embrace challenges growing and raising the bar for ourselves and our industry
• Bold Together We dare to be bold because we have each others back

Job descriptions can be tough to interpret. Even if you may not tick all the boxeswehave ambitious plans and we encourage peoplewho share our vision and look forward to growing with us.

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time

Key Skills

Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV

Experience:

years

Vacancy:

1