Site Reliability Engineer (SRE)

Dicetek LLC; Dubai; On-site; AED 480,000 - 780,000; Full time

Job summary

Dicetek LLC in Dubai seeks an experienced Site Reliability Engineer to ensure reliability, availability, and performance of critical applications and infrastructure. You will design and maintain monitoring, CI/CD pipelines, and IaC, while partnering with development and operations teams.

The ideal candidate has hands-on experience with cloud platforms (AWS/Azure/GCP), containers, and scripting, plus strong incident management and collaboration skills.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Site Reliability Engineer, DevOps Engineer, or Production Support Engineer.
• Strong experience in cloud infrastructure, automation, monitoring, and incident management.
• Hands-on experience with Kubernetes and containerized environments.

Responsibilities

• Monitor and maintain the availability, performance, and reliability of applications and infrastructure.
• Design and implement effective monitoring, logging, and alerting solutions.
• Manage and troubleshoot production incidents and perform root cause analysis.
• Automate operational and deployment processes to improve system reliability and efficiency.
• Work closely with development, infrastructure, and DevOps teams to improve application performance and resilience.
• Implement and maintain CI/CD pipelines and Infrastructure as Code (IaC).
• Support containerized environments and cloud-based infrastructure.
• Develop scripts and automation tools to reduce manual operational activities.
• Implement observability solutions, including monitoring, logging, and distributed tracing.
• Ensure proper documentation of operational procedures, incidents, and system configurations.

Skills

Monitoring & observability

Incident management

DevOps practices

Collaboration

Education

Bachelor's degree in CS/IT or related field

Tools

Prometheus

Grafana

Zabbix

ELK/Elastic Stack

Splunk

Dynatrace

AppDynamics

New Relic

AWS

Azure

GCP

Docker

Kubernetes

OpenShift

Jenkins

GitLab CI/CD

Azure DevOps

Terraform

Ansible

Git

GitHub

GitLab

ServiceNow

PagerDuty

OpenTelemetry

Jaeger

Bash

Python

PowerShell

PostgreSQL

Oracle

SQL Server

IIS

Nginx

Apache

REST APIs

Job description

Job Purpose

We are seeking an experienced Site Reliability Engineer (SRE) to ensure the reliability, availability, performance, and scalability of critical applications and infrastructure. The ideal candidate will have strong experience in monitoring, automation, cloud technologies, incident management, and DevOps practices.

Key Responsibilities

• Monitor and maintain the availability, performance, and reliability of applications and infrastructure.
• Design and implement effective monitoring, logging, and alerting solutions.
• Manage and troubleshoot production incidents and perform root cause analysis.
• Automate operational and deployment processes to improve system reliability and efficiency.
• Work closely with development, infrastructure, and DevOps teams to improve application performance and resilience.
• Implement and maintain CI/CD pipelines and Infrastructure as Code (IaC).
• Support containerized environments and cloud-based infrastructure.
• Develop scripts and automation tools to reduce manual operational activities.
• Implement observability solutions, including monitoring, logging, and distributed tracing.
• Ensure proper documentation of operational procedures, incidents, and system configurations.

Required Technical Skills

• Monitoring: Prometheus, Grafana, Zabbix
• Logging: ELK/Elastic Stack, Splunk
• APM: Dynatrace, AppDynamics, New Relic
• Cloud: AWS, Microsoft Azure, or GCP
• Containers: Docker, Kubernetes, OpenShift
• CI/CD: Jenkins, GitLab CI/CD, Azure DevOps
• Infrastructure as Code: Terraform, Ansible
• Version Control: Git, GitHub, GitLab
• Incident Management: ServiceNow, PagerDuty
• Distributed Tracing: OpenTelemetry, Jaeger
• Scripting: Bash, Python, PowerShell
• Databases: PostgreSQL, Oracle, SQL Server
• Web & APIs: IIS, Nginx, Apache, REST APIs

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Site Reliability Engineer, DevOps Engineer, or Production Support Engineer.
• Strong experience in cloud infrastructure, automation, monitoring, and incident management.
• Hands-on experience with Kubernetes and containerized environments.
• Strong troubleshooting and root cause analysis skills.
• Experience working in highly available, large-scale production environments.
• Excellent communication and collaboration skills.