Team Lead - Inward Payments and Vostro Operations

First Abu Dhabi Bank; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

First Abu Dhabi Bank, the UAE's largest bank, is seeking a Team Lead for Inward Payments and Vostro Operations. The role involves overseeing transaction processing, ensuring compliance, and driving continuous process improvements. Applicants should have extensive banking experience and leadership in payment operations.

Qualifications

• Minimum 5 years of relevant banking experience.
• 3 years in payment operations leadership.
• Strong understanding of risk and audit.

Responsibilities

• Supervise and authorize remittance transactions.
• Ensure compliance with policies and regulations.
• Enhance operational efficiency and minimize risk.

Skills

SWIFT processing

Inward remittances

Vostro account handling

Reconciliation

Operational risk management

Regulatory compliance

Performance management

Education

Bachelor's degree

Job description

Team Lead - Inward Payments and Vostro Operations

Job Overview
As Team Lead - Inward Payments and Vostro Operations, you will oversee a team of processors and specialists managing high-volume transaction processing. You will ensure accurate and timely remittances while maintaining strict adherence to regulatory standards and internal controls. The role also involves leading continuous process improvements, enhancing service quality, and minimizing operational risk.

Key Responsibilities

* Supervise and authorize remittance transactions, settlements, and reconciliations
* Ensure compliance with internal policies and external regulations
* Drive timely and error-free processing of inward payments and Vostro transactions
* Maintain daily proofing, exception handling, and resolution of reconciliation issues
* Develop team performance metrics and monitor motivation, productivity, and quality
* Enhance operational efficiency through process reengineering and risk control initiatives
* Support new product implementation by aligning workflows and regulatory procedures
* Deliver high-quality service to both internal and external customers
* Coordinate with risk, compliance, and audit teams to meet control objectives
* Implement tools for early identification and mitigation of operational risks

Governance & Standards

* Ensure zero operations loss, zero high-risk errors, and no regulatory breaches
* Achieve a minimum 95% TAT compliance and 85% customer satisfaction score
* Maintain clean audit reports with no critical findings
* Enforce discipline and maintain exceptional housekeeping and documentation standards

Job Requirements

* Bachelor s degree required
* Minimum 5 years of relevant banking experience, with 3 years in payment operations leadership
* Expertise in SWIFT processing, inward remittances, Vostro account handling, and reconciliation
* Strong understanding of risk, audit, and regulatory compliance in transaction banking
* Proven experience managing operational teams with performance accountability
* Sound knowledge of international banking standards and payment processing systems

Company Industry

• Banking
• Broking

Department / Functional Area

• Data Entry
• Operations
• Back Office Processing

Keywords

• Team Lead - Inward Payments And Vostro Operations

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About the Company
First Abu Dhabi Bank (FAB) is the UAE s largest bank and one of the safest financial institutions globally. Headquartered in Abu Dhabi, FAB provides a broad spectrum of solutions tailored to corporate and individual clients. Renowned for innovation, stability, and global reach, FAB empowers its workforce to lead change, deliver customer value, and grow sustainably. Join FAB and shape the future of banking with excellence.
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